#21 2017-03-08 18:19:19

Head_on_a_Stick

Member

From: London

Registered: 2015-09-29

Posts: 9,093

Website

Re: Knowledge base on website

the search for knowledge about BL

There is an OpenSearch plugin for the forums that works with Firefox & Chrom{e,ium}:

https://forums.bunsenlabs.org/viewtopic.php?id=3404

# should help come from Debian
# should help come from other forums

No, please do not request support at the Debian forums or the Debian mailing lists, support requests should be directed here.

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cpoakes

Member

Registered: 2016-12-02

Posts: 108

Re: Knowledge base on website

The #! section, is it useful anymore?

Yes. The #! section 1) documents the history and development of BL; and 2) contains information relevant to all OB, tint2, conky users running a wheezy derivative (LTS support until May 2018). The historical data about early BL development alone is worth preserving.

jjanderson5

Member

Registered: 2016-05-10

Posts: 156

Re: Knowledge base on website

@earlybird

Thanks for your consideration. As you reconstruction, if you would like someone to review and comment before you implement, I will be happy to help. If my feedback helps, great.

@Head_on_a_stick

Thanks for the pointer to the plug-in. I will take a look.

Regarding help from Debian, I did not know that.

But that is my point. The overview of the site, should guide BL users, especially novices, where to look, or not look, for help.

damo

....moderator....

Registered: 2015-08-20

Posts: 6,734

Re: Knowledge base on website

... The overview of the site, should guide BL users, especially novices, where to look, or not look, for help.

I thought it did....

In general, we recommend new users to visit and sign up for our forums: It provides plenty of resources and assistance in dealing with every configuration aspect of the BL distribution, and is the main platform for user-to-user support as well as the place to voice suggestions and report bugs.

I don't think it is feasible to list where not to look for support!

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jjanderson5

Member

Registered: 2016-05-10

Posts: 156

Re: Knowledge base on website

@damo

bunsenlabs wrote:

    In general, we recommend new users to visit and sign up for our forums: It provides plenty of resources and assistance in dealing with every configuration aspect of the BL distribution, and is the main platform for user-to-user support as well as the place to voice suggestions and report bugs.

I consider the quoted statement as a pointer for help, but not a guide. A linux distribution, such as BL Hydrogen, is a complex bundle of software. Many things can go wrong. If you have a problem integrating two Debian packages into BL, a forum may be the best place for help. Or maybe not. A guide could explain the options and factors to consider when looking for help.

I'm an experienced tech guy. When I have linux problems, more often than not, I do NOT go to the BL forums. Not because I don't get good answers at BL, but because in many cases I find more experts available elsewhere and I don't have to consume limited resources at BL, not to mention that answers on other forums are more widely read and thus shared more. Stack Overflow and linuxquestion.org are good alternatives. I find news groups are an excellent place to get help. Search engines are an important tool for getting help.

Moreover, a BL guide should provide pointers to 'stickies' in the forums that can be useful to readers.

Bottom line, you can go to Disneyland and have a great day there just exploring. Or you can get a map that points out the highlights and helps you find the attractions most dear to you. Either way you win, but I think you win more if you see what is most important to you.

Jim

hhh

Gaucho

From: High in the Custerdome

Registered: 2015-09-17

Posts: 16,157

Website

Re: Knowledge base on website

The #! section, is it useful anymore?

Yes. The #! section 1) documents the history and development of BL; and 2) contains information relevant to all OB, tint2, conky users running a wheezy derivative (LTS support until May 2018). The historical data about early BL development alone is worth preserving.

Great points, I agree. Thanks!

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