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#1 2017-05-08 09:02:55

Gawin
Member
Registered: 2017-05-08
Posts: 7

No Sound

Hello all.

I have a new Installed x64 BL version and get no sound.
I tried some tuts but nothing worked.
Please help!

Here my outputs:

lspci | grep Audio
lsmod

gawin@Main-PC:~$ lspci | grep Audio
01:08.0 Multimedia audio controller: VIA Technologies Inc. VT1720/24 [Envy24PT/HT] PCI Multi-Channel Audio Controller (rev 01)
02:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Cedar HDMI Audio [Radeon HD 5400/6300 Series]
gawin@Main-PC:~$ lsmod
Module                  Size  Used by
snd_via82xx            26987  0 
snd_mpu401_uart        13507  1 snd_via82xx
gameport               13449  1 snd_via82xx
snd_hda_codec_via      26894  0 
snd_hda_codec_generic    63181  1 snd_hda_codec_via
snd_hda_codec         104500  2 snd_hda_codec_via,snd_hda_codec_generic
snd_hwdep              13148  1 snd_hda_codec
cfg80211              413828  0 
rfkill                 18867  1 cfg80211
cpufreq_userspace      12525  0 
cpufreq_conservative    14184  0 
cpufreq_stats          12782  0 
cpufreq_powersave      12454  0 
radeon               1349492  3 
kvm_amd                59128  0 
ttm                    77862  1 radeon
kvm                   392936  1 kvm_amd
drm_kms_helper         49210  1 radeon
drm                   249998  6 ttm,drm_kms_helper,radeon
snd_ice1724           142299  3 
snd_ak4113             13576  1 snd_ice1724
snd_pt2258             12675  1 snd_ice1724
snd_ak4114             13557  1 snd_ice1724
snd_i2c                13042  2 snd_pt2258,snd_ice1724
snd_ice17xx_ak4xxx     12716  1 snd_ice1724
ppdev                  16782  0 
snd_ak4xxx_adda        17485  2 snd_ice1724,snd_ice17xx_ak4xxx
i2c_algo_bit           12751  1 radeon
serio_raw              12849  0 
k10temp                12618  0 
snd_rawmidi            27024  2 snd_ice1724,snd_mpu401_uart
snd_seq_device         13132  1 snd_rawmidi
snd_ac97_codec        118711  2 snd_via82xx,snd_ice1724
snd_pcm                88662  6 snd_via82xx,snd_ice1724,snd_ac97_codec,snd_hda_codec,snd_ak4113,snd_ak4114
pcspkr                 12595  0 
snd_timer              26720  1 snd_pcm
snd                    65338  23 snd_via82xx,snd_pt2258,snd_ice1724,snd_ac97_codec,snd_hwdep,snd_timer,snd_hda_codec_via,snd_i2c,snd_pcm,snd_rawmidi,snd_hda_codec_generic,snd_hda_codec,snd_ak4xxx_adda,snd_mpu401_uart,snd_seq_device,snd_ak4113,snd_ak4114
soundcore              13026  2 snd,snd_hda_codec
ac97_bus               12510  1 snd_ac97_codec
edac_mce_amd           21166  0 
edac_core              47321  0 
shpchp                 31121  0 
parport_pc             26300  0 
acpi_cpufreq           17218  0 
parport                35749  2 ppdev,parport_pc
joydev                 17063  0 
evdev                  17445  6 
button                 12944  0 
processor              28221  1 acpi_cpufreq
thermal_sys            27642  1 processor
fuse                   83350  5 
autofs4                35529  2 
ext4                  481990  2 
crc16                  12343  1 ext4
mbcache                17171  1 ext4
jbd2                   82514  1 ext4
crc32c_generic         12656  1 
btrfs                 867731  0 
xor                    21040  1 btrfs
raid6_pq               95238  1 btrfs
hid_generic            12393  0 
usbhid                 44460  0 
hid                   102264  2 hid_generic,usbhid
sg                     29973  0 
sd_mod                 44356  6 
crc_t10dif             12431  1 sd_mod
crct10dif_generic      12581  1 
crct10dif_common       12356  2 crct10dif_generic,crc_t10dif
ata_generic            12490  0 
ohci_pci               12808  0 
usb_storage            56215  1 
psmouse                99249  0 
xhci_hcd              153036  0 
pata_amd               17390  0 
sata_nv                26575  3 
ohci_hcd               42982  1 ohci_pci
ehci_pci               12512  0 
ehci_hcd               69837  1 ehci_pci
usbcore               195468  7 usb_storage,ohci_hcd,ohci_pci,ehci_hcd,ehci_pci,usbhid,xhci_hcd
forcedeth              64983  0 
usb_common             12440  1 usbcore
libata                177508  3 sata_nv,pata_amd,ata_generic
scsi_mod              191405  4 sg,usb_storage,libata,sd_mod
i2c_nforce2            12591  0 
i2c_core               46012  5 drm,drm_kms_helper,i2c_algo_bit,radeon,i2c_nforce2
gawin@Main-PC:~$ 

lspci -k|grep -A2 Audio

gawin@Main-PC:~$ lspci -k|grep -A2 Audio
01:08.0 Multimedia audio controller: VIA Technologies Inc. VT1720/24 [Envy24PT/HT] PCI Multi-Channel Audio Controller (rev 01)
	Subsystem: VIA Technologies Inc. Device 2403
	Kernel driver in use: snd_ice1724
--
02:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Cedar HDMI Audio [Radeon HD 5400/6300 Series]
	Subsystem: PC Partner Limited / Sapphire Technology Device aa68
03:00.0 USB controller: NEC Corporation uPD720200 USB 3.0 Host Controller (rev 03)
gawin@Main-PC:~$ 

aplay -l

gawin@Main-PC:~$ aplay -l
**** Liste der Hardware-Geräte (PLAYBACK) ****
Karte 0: ICE1724 [ICEnsemble ICE1724], Gerät 0: ICE1724 [ICE1724]
  Sub-Geräte: 1/1
  Sub-Gerät #0: subdevice #0
Karte 0: ICE1724 [ICEnsemble ICE1724], Gerät 1: ICE1724 IEC958 [ICE1724 IEC958]
  Sub-Geräte: 1/1
  Sub-Gerät #0: subdevice #0
gawin@Main-PC:~$

my ~/.config/volti/config

[card-0]
control = PCM
mask_control = 16777215
mask_lock = 1

[global]
mixer_show_values = 1
scale_increment = 1.0
card_index = 0
icon_theme = gnome
scale_show_value = 0
mixer = pavucontrol
show_tooltip = 1
notify_position = 0
keys = 1
toggle = mute
mixer_internal = 1
notify_body = <span font_desc="14" weight="bold">{volume}</span>
	<small>{card}</small>
	<small>{mixer}</small>
keys_backend = xlib
run_in_terminal = 0
notify_timeout = 2.0
show_notify = 0

[card-1]
mask_lock = 0

volti &
pgrep -a volti

gawin@Main-PC:~$ killall volti && volti &
[1] 4122
gawin@Main-PC:~$ Xlib.protocol.request.QueryExtension
X protocol error:
<class 'Xlib.error.BadAccess'>: code = 10, resource_id = 725, sequence_number = 10, major_opcode = 33, minor_opcode = 0
X protocol error:
<class 'Xlib.error.BadAccess'>: code = 10, resource_id = 725, sequence_number = 11, major_opcode = 33, minor_opcode = 0
X protocol error:
<class 'Xlib.error.BadAccess'>: code = 10, resource_id = 725, sequence_number = 12, major_opcode = 33, minor_opcode = 0
^C
gawin@Main-PC:~$ pgrep -a volti
4124 /usr/bin/python /usr/bin/volti
gawin@Main-PC:~$

I hope thats all and any one can me help.

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#2 2017-05-08 12:45:07

damo
....moderator....
Registered: 2015-08-20
Posts: 4,375

Re: No Sound

First of all, have you checked that output devices aren't muted, and volume levels are high enough?

Maybe restart the sound with

sudo alsactl init

Post the output of

speaker-test -c0 -l1

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#3 2017-05-08 13:17:40

Gawin
Member
Registered: 2017-05-08
Posts: 7

Re: No Sound

Thanks for the fast reply.

Nothing is muted and volume levels are maxed and i have tried the restart already.

Here is the output from speaker-test:

gawin@Main-PC:~$ speaker-test -c0 -l1

speaker-test 1.0.28

Wiedergabe-Gerät ist default
Stream-Parameter sind 48000 Hz, S16_LE, 1 Kanäle
Verwende 16 Oktaven rosa Rauschen
Rate ist 48000 Hz (angefordert: 48000 Hz)
Puffergröße von 192 bis 2097152
Periodengröße von 64 bis 699051
Verwende maximale Puffergröße 2097152
Perioden = 4
gesetzt: period_size = 524288
gesetzt: buffer_size = 2097152
 0 - Vorne links
Zeit pro Periode = 10,934443

outputs all on german sry

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#4 2017-05-08 15:54:01

damo
....moderator....
Registered: 2015-08-20
Posts: 4,375

Re: No Sound

Gawin wrote:

...
outputs all on german sry

You can output in English with

LC_ALL=C speaker-test -c0 -l1

Be Excellent to Each Other...

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#5 2017-05-08 16:08:52

Gawin
Member
Registered: 2017-05-08
Posts: 7

Re: No Sound

Ok thank you, here in eng

gawin@Main-PC:~$ LC_ALL=C speaker-test -c0 -l1

speaker-test 1.0.28

Playback device is default
Stream parameters are 48000Hz, S16_LE, 1 channels
Using 16 octaves of pink noise
Rate set to 48000Hz (requested 48000Hz)
Buffer size range from 192 to 2097152
Period size range from 64 to 699051
Using max buffer size 2097152
Periods = 4
was set period_size = 524288
was set buffer_size = 2097152
 0 - Front Left
Time per period = 10.945740

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#6 2017-05-08 21:33:28

lowrider
Member
From: Germany
Registered: 2015-09-29
Posts: 239

Re: No Sound

For unmuting. A known common issue is to unmute via the icon in the trayarea on tint2 (the panel on top)
Have you done it from a terminal running alsamixer and unmuting channels with the "m" key?

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#7 2017-05-08 22:57:31

Gawin
Member
Registered: 2017-05-08
Posts: 7

Re: No Sound

I have unmute all and set then to 100%

Last edited by Gawin (2017-05-08 22:58:09)

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#8 2017-05-09 01:17:15

johnraff
nullglob
From: Nagoya, Japan
Registered: 2015-09-09
Posts: 4,671
Website

Re: No Sound

Gawin wrote:

volti &
pgrep -a volti

gawin@Main-PC:~$ killall volti && volti &
[1] 4122
gawin@Main-PC:~$ Xlib.protocol.request.QueryExtension
...

Hi Gawin, are you using Volti to control volume? In our current setup that has been replaced by volumeicon, and the startup procedure for PulseAudio has been tweaked a little. This eliminates some sound muting issues users had.

After install, did you run the "welcome" script when it popped up?
If not, could you first, before changing anything else, please open a terminal, run

bl-welcome

and agree to have the audio changed, when prompted.

If you have already done that, did you see any error messages?

In either case, it's important to have all your packages up to date, so be sure to run

sudo apt-get update
sudo apt-get upgrade

John
--------------------
( a boring Japan blog , Japan Links, idle twitterings  and GitStuff )
In case you forget, the rules.

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#9 2017-05-09 06:23:42

Head_on_a_Stick
Member
From: London
Registered: 2015-09-29
Posts: 8,759
Website

Re: No Sound

Please also post the full output of

amixer

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#10 2017-05-10 07:23:46

Gawin
Member
Registered: 2017-05-08
Posts: 7

Re: No Sound

bl-welcome helped by the hdmi sound output but by my envy24 soundcard is still no sound.

amixer output:

gawin@Main-PC:~/Downloads$ amixer
Simple mixer control 'Master',0
  Capabilities: pvolume pswitch pswitch-joined
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 65536
  Mono:
  Front Left: Playback 78830 [120%] [on]
  Front Right: Playback 78830 [120%] [on]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch cswitch-joined
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 65536
  Front Left: Capture 43800 [67%] [on]
  Front Right: Capture 43800 [67%] [on]

I forgot some important i use a 5.1 sorround system on a 7.1 envy24 soundcard.

Last edited by Gawin (2017-05-10 09:32:14)

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#11 2017-05-10 21:00:26

Head_on_a_Stick
Member
From: London
Registered: 2015-09-29
Posts: 8,759
Website

Re: No Sound

Try:

sudo apt install mudita24 && mudita24

https://packages.debian.org/jessie/sound/mudita24

EDIT: that can be set as the default mixer for volumeicon by editing ~/.config/volumeicon/volumeicon and changing the onclick= line to mudita24

I think you may be able to do that with the right-click GUI as well.

Last edited by Head_on_a_Stick (2017-05-10 21:07:38)


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#12 2017-05-10 21:19:46

Gawin
Member
Registered: 2017-05-08
Posts: 7

Re: No Sound

mudita24 show No ICE1712 cards found.

EDIT: Output lspci | grep -i audio

gawin@Main-PC:~$ lspci | grep -i audio
01:08.0 Multimedia audio controller: VIA Technologies Inc. VT1720/24 [Envy24PT/HT] PCI Multi-Channel Audio Controller (rev 01)
02:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Cedar HDMI Audio [Radeon HD 5400/6300 Series]

Last edited by Gawin (2017-05-10 21:25:38)

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#13 2017-05-10 21:26:08

Head_on_a_Stick
Member
From: London
Registered: 2015-09-29
Posts: 8,759
Website

Re: No Sound

Oh dear, sorry, I misread the ID number   ops

OK, what does this say:

pacmd list-sinks

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#14 2017-05-10 21:28:28

Gawin
Member
Registered: 2017-05-08
Posts: 7

Re: No Sound

Output pacmd list-sinks

gawin@Main-PC:~$ pacmd list-sinks
2 sink(s) available.
  * index: 0
	name: <alsa_output.pci-0000_01_08.0.analog-stereo>
	driver: <module-alsa-card.c>
	flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY FLAT_VOLUME DYNAMIC_LATENCY
	state: IDLE
	suspend cause: 
	priority: 9059
	volume: front-left: 75364 / 115% / 3,64 dB,   front-right: 75364 / 115% / 3,64 dB
	        balance 0,00
	base volume: 41350 /  63% / -12,00 dB
	volume steps: 65537
	muted: no
	current latency: 19,87 ms
	max request: 6 KiB
	max rewind: 256 KiB
	monitor source: 0
	sample spec: s32le 2ch 44100Hz
	channel map: front-left,front-right
	             Stereo
	used by: 0
	linked by: 1
	configured latency: 20,00 ms; range is 0,50 .. 743,04 ms
	card: 0 <alsa_card.pci-0000_01_08.0>
	module: 6
	properties:
		alsa.resolution_bits = "24"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "ICE1724"
		alsa.id = "ICE1724"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "0"
		alsa.card_name = "ICEnsemble ICE1724"
		alsa.long_card_name = "ICEnsemble ICE1724 at 0xdc00, irq 17"
		alsa.driver_name = "snd_ice1724"
		device.bus_path = "pci-0000:01:08.0"
		sysfs.path = "/devices/pci0000:00/0000:00:04.0/0000:01:08.0/sound/card0"
		device.bus = "pci"
		device.vendor.id = "1412"
		device.vendor.name = "VIA Technologies Inc."
		device.product.id = "1724"
		device.product.name = "VT1720/24 [Envy24PT/HT] PCI Multi-Channel Audio Controller"
		device.string = "front:0"
		device.buffering.buffer_size = "262144"
		device.buffering.fragment_size = "131072"
		device.access_mode = "mmap+timer"
		device.profile.name = "analog-stereo"
		device.profile.description = "Analog Stereo"
		device.description = "VT1720/24 [Envy24PT/HT] PCI Multi-Channel Audio Controller Analog Stereo"
		alsa.mixer_name = "VIA Technologies id 83"
		alsa.components = "AC97a:56494183"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		analog-output;output-amplifier-on: Analoge Ausgabe / Verstärker (priority 9910, latency offset 0 usec, available: unknown)
			properties:
				
		analog-output;output-amplifier-off: Analoge Ausgabe / Kein Verstärker (priority 9900, latency offset 0 usec, available: unknown)
			properties:
				
	active port: <analog-output;output-amplifier-on>
    index: 1
	name: <alsa_output.pci-0000_02_00.1.hdmi-surround>
	driver: <module-alsa-card.c>
	flags: HARDWARE DECIBEL_VOLUME LATENCY FLAT_VOLUME DYNAMIC_LATENCY
	state: RUNNING
	suspend cause: 
	priority: 9050
	volume: front-left: 65536 / 100% / 0,00 dB,   front-right: 65536 / 100% / 0,00 dB,   rear-left: 65536 / 100% / 0,00 dB,   rear-right: 65536 / 100% / 0,00 dB,   front-center: 65536 / 100% / 0,00 dB,   lfe: 65536 / 100% / 0,00 dB
	        balance 0,00
	base volume: 65536 / 100% / 0,00 dB
	volume steps: 65537
	muted: no
	current latency: 19,71 ms
	max request: 10 KiB
	max rewind: 63 KiB
	monitor source: 2
	sample spec: s16le 6ch 44100Hz
	channel map: front-left,front-right,rear-left,rear-right,front-center,lfe
	             Surround 5.1
	used by: 1
	linked by: 3
	configured latency: 20,00 ms; range is 2,00 .. 123,36 ms
	card: 1 <alsa_card.pci-0000_02_00.1>
	module: 7
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "HDMI 0"
		alsa.id = "HDMI 0"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "3"
		alsa.card = "1"
		alsa.card_name = "HDA ATI HDMI"
		alsa.long_card_name = "HDA ATI HDMI at 0xfbebc000 irq 47"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:02:00.1"
		sysfs.path = "/devices/pci0000:00/0000:00:09.0/0000:02:00.1/sound/card1"
		device.bus = "pci"
		device.vendor.id = "1002"
		device.vendor.name = "Advanced Micro Devices, Inc. [AMD/ATI]"
		device.product.id = "aa68"
		device.product.name = "Cedar HDMI Audio [Radeon HD 5400/6300 Series]"
		device.string = "hdmi:1"
		device.buffering.buffer_size = "65280"
		device.buffering.fragment_size = "32640"
		device.access_mode = "mmap+timer"
		device.profile.name = "hdmi-surround"
		device.profile.description = "Digital Surround 5.1 (HDMI)"
		device.description = "Cedar HDMI Audio [Radeon HD 5400/6300 Series] Digital Surround 5.1 (HDMI)"
		alsa.mixer_name = "ATI R6xx HDMI"
		alsa.components = "HDA:1002aa01,00aa0100,00100200"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: yes)
			properties:
				device.icon_name = "video-display"
	active port: <hdmi-output-0>

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#15 2017-05-11 06:24:26

Head_on_a_Stick
Member
From: London
Registered: 2015-09-29
Posts: 8,759
Website

Re: No Sound

According to the outputs posted, the card is detected and supported with the correct driver and the volume is indeed unmuted and non-zero — I have no idea why that isn't working for you hmm

Are there any errors in `journalctl`? (They should show up in red)

Does the soundcard work with other (live) distributions?

You could try a newer kernel version from the jessie-backports repository, that may help if the device is very new.

https://forums.bunsenlabs.org/viewtopic.php?id=1257


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#16 2017-05-11 12:39:07

PackRat
jgmenu user Numero Uno
Registered: 2015-10-02
Posts: 818

Re: No Sound

01:08.0 Multimedia audio controller: VIA Technologies Inc. VT1720/24 [Envy24PT/HT] PCI Multi-Channel Audio Controller (rev 01)
02:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Cedar HDMI Audio [Radeon HD 5400/6300 Series]

Is the device in bold the one your speakers are attached to?

I have this problem all the time on my systems, the wrong card is set as default when the computer boots so there will be no sound.

I don't have BL installed at the moment so I don't know what application can be used to change the soundcard. If alsa-utils are installed, you can open a terminal use "alsamixer".
Select F6 to change your soundcard and see if you get sound; that usually works. Then the trick will be to get that card recognized as the default.

Last edited by PackRat (2017-05-11 12:40:35)


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