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#1 2016-02-16 06:54:17

Zubcho
Member
From: Europe, Sofia, Bulgaria
Registered: 2015-10-06
Posts: 7

Viber can't connect to internet.

Hello,
fresh installed BL Linux and a little bummer here. Installed Viber, but it can't connect to internet. All other programs can smile

So here is my lspci, lsusb

lspci

00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor DRAM Controller (rev 09)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor PCI Express Root Port (rev 09)
00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04)
00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 (rev 04)
00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 (rev 04)
00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 (rev c4)
00:1c.5 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 6 (rev c4)
00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation Z75 Express Chipset LPC Controller (rev 04)
00:1f.2 IDE interface: Intel Corporation 7 Series/C210 Series Chipset Family 4-port SATA Controller [IDE mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller (rev 04)
00:1f.5 IDE interface: Intel Corporation 7 Series/C210 Series Chipset Family 2-port SATA Controller [IDE mode] (rev 04)
01:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Cape Verde PRO [Radeon HD 7750 / R7 250E]
01:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Cape Verde/Pitcairn HDMI Audio [Radeon HD 7700/7800 Series]
03:00.0 Ethernet controller: Qualcomm Atheros AR8161 Gigabit Ethernet (rev 08)

lsusb:

Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 058f:6362 Alcor Micro Corp. Flash Card Reader/Writer
Bus 001 Device 003: ID 09da:c10a A4 Tech Co., Ltd 
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 046d:c31c Logitech, Inc. Keyboard K120 for Business
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

some tcpdump:

zubcho@ivo-work-pc:~$ sudo tcpdump -v |grep vib*
tcpdump: listening on eth0, link-type EN10MB (Ethernet), capture size 262144 bytes
    ivo-work-pc.59154 > DD-WRT-IT.domain: 43640+ A? secure.viber.com. (34)
    ivo-work-pc.59154 > DD-WRT-IT.domain: 30488+ AAAA? secure.viber.com. (34)
    DD-WRT-IT.domain > ivo-work-pc.59154: 43640 3/4/4 secure.viber.com. CNAME secure-wa-elb-42596758.us-east-1.elb.amazonaws.com., secure-wa-elb-42596758.us-east-1.elb.amazonaws.com. A 107.21.15.156, secure-wa-elb-42596758.us-east-1.elb.amazonaws.com. A 52.20.223.63 (328)
    DD-WRT-IT.domain > ivo-work-pc.59154: 30488 1/1/0 secure.viber.com. CNAME secure-wa-elb-42596758.us-east-1.elb.amazonaws.com. (177)
    ivo-work-pc.16691 > DD-WRT-IT.domain: 35484+ A? codereview.stackexchange.com. (46)
    DD-WRT-IT.domain > ivo-work-pc.16691: 35484 5/0/0 codereview.stackexchange.com. A 104.16.115.182, codereview.stackexchange.com. A 104.16.116.182, codereview.stackexchange.com. A 104.16.117.182, codereview.stackexchange.com. A 104.16.118.182, codereview.stackexchange.com. A 104.16.119.182 (126)
    ivo-work-pc.55803 > DD-WRT-IT.domain: 29764+ A? movies.stackexchange.com. (42)
    DD-WRT-IT.domain > ivo-work-pc.55803: 29764 5/2/0 movies.stackexchange.com. A 104.16.116.182, movies.stackexchange.com. A 104.16.117.182, movies.stackexchange.com. A 104.16.118.182, movies.stackexchange.com. A 104.16.119.182, movies.stackexchange.com. A 104.16.115.182 (168)
    ivo-work-pc.51076 > DD-WRT-IT.domain: 7066+ A? support.viber.com. (35)
    DD-WRT-IT.domain > ivo-work-pc.51076: 7066 4/4/4 support.viber.com. CNAME viber-support.viber.desk.com., viber-support.viber.desk.com. CNAME s-157963-b-3838-1733828748.us-west-1.elb.amazonaws.com., s-157963-b-3838-1733828748.us-west-1.elb.amazonaws.com. A 184.72.35.157, s-157963-b-3838-1733828748.us-west-1.elb.amazonaws.com. A 184.169.144.79 (372)
    ivo-work-pc.50761 > DD-WRT-IT.domain: 24533+ A? vbd.cdn.viber.com. (35)
    ivo-work-pc.17006 > DD-WRT-IT.domain: 65312+ A? viber-support.s3.amazonaws.com. (48)
    DD-WRT-IT.domain > ivo-work-pc.50761: 24533 3/8/8 vbd.cdn.viber.com. CNAME www.viber.com.edgekey.net., www.viber.com.edgekey.net. CNAME e9413.g.akamaiedge.net., e9413.g.akamaiedge.net. A 23.8.8.114 (395)
    DD-WRT-IT.domain > ivo-work-pc.17006: 65312 2/4/4 viber-support.s3.amazonaws.com. CNAME s3-1-w.amazonaws.com., s3-1-w.amazonaws.com. A 54.231.19.88 (286)
    ivo-work-pc.43586 > DD-WRT-IT.domain: 9881+ A? viber.desk.com. (32)
    DD-WRT-IT.domain > ivo-work-pc.43586: 9881 1/4/4 viber.desk.com. A 50.18.158.143 (247)
    ivo-work-pc.32803 > DD-WRT-IT.domain: 4774+ A? secure.viber.com. (34)
    ivo-work-pc.32803 > DD-WRT-IT.domain: 9358+ AAAA? secure.viber.com. (34)
    DD-WRT-IT.domain > ivo-work-pc.32803: 4774 3/4/4 secure.viber.com. CNAME secure-wa-elb-42596758.us-east-1.elb.amazonaws.com., secure-wa-elb-42596758.us-east-1.elb.amazonaws.com. A 107.21.15.156, secure-wa-elb-42596758.us-east-1.elb.amazonaws.com. A 52.20.223.63 (328)
    DD-WRT-IT.domain > ivo-work-pc.32803: 9358 1/1/0 secure.viber.com. CNAME secure-wa-elb-42596758.us-east-1.elb.amazonaws.com. (177)

I'll be glad if someone can help. Before I was with dist-upgraded Crunchbang to Debian Janise and it was working fine.

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#2 2016-02-16 08:50:53

Head_on_a_Stick
Member
From: London
Registered: 2015-09-29
Posts: 9,063
Website

Re: Viber can't connect to internet.

Zubcho wrote:

Installed Viber

How?

https://packages.debian.org/search?keyw … ection=all

Para todos todo, para nosotros nada

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#3 2016-02-16 10:51:06

Zubcho
Member
From: Europe, Sofia, Bulgaria
Registered: 2015-10-06
Posts: 7

Re: Viber can't connect to internet.

Head_on_a_Stick wrote:

Downloaded it form www.viber.com. A deb package, but it is a standalone app, and it worked fine on debian 8 Jessie smile

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#4 2016-05-06 19:58:07

vix
New Member
Registered: 2016-05-03
Posts: 4

Re: Viber can't connect to internet.

Hello Zubcho,
I am having the same issue. I downloaded and installed the .deb . I also installed qt5-std package (dependency was not solved by the installer). Now, I can launch the GUI, but I have an error message saying no internet connexion. I tried the following (http://superuser.com/questions/1041013/ … connection ) without success sad
Have you managed to fix the issue?
Thank you in advance for your help.

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#5 2016-06-02 22:06:21

scarignan
New Member
Registered: 2016-06-02
Posts: 1

Re: Viber can't connect to internet.

vix wrote:

Hello Zubcho,
I am having the same issue. I downloaded and installed the .deb . I also installed qt5-std package (dependency was not solved by the installer). Now, I can launch the GUI, but I have an error message saying no internet connexion. I tried the following (http://superuser.com/questions/1041013/ … connection ) without success sad
Have you managed to fix the issue?
Thank you in advance for your help.

I've been able to make it worked, the website you provided is good and this person below got it right here.

Its very important to only use thawte_Premium_Server_CA.pem and RENAME it to .crt

And then run the command again and this will happen

sudo update-ca-certificates
Updating certificates in /etc/ssl/certs... 0 added, 1 removed; done.
Running hooks in /etc/ca-certificates/update.d....
done.
done.

Run viber again and you won't have the "Not connected to internet" error anymore.

Cheers!


*************************************

Placing certs in /usr/local/share/ca-certificates and running the script didn't work for me on Debian testing x64...

I only needed https://www.thawte.com/roots/thawte_Pre … ver_CA.pem

Downloaded it and copied/renamed as /usr/local/share/ca-certificates/thawte_Premium_Server_CA.crt (needs to be .crt to be recognised).

Last edited by scarignan (2016-06-02 22:18:55)

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