Thinkpad T430 Black Screen when Installing

Pigeon · 2018-06-29 10:38:29

Hey everyone,

Firstly, I am sorry for posting this question yet again. I know this question has been posted a lot on this forum, but I could not find a solution that worked for me. My issue is pretty standard: I select install (either graphical or text) from the GRUB menu from my liveUSB and the screen hangs (or goes black) with either a 'glitch-like' pattern or a couple of blue dots at the top of the screen. I wrote the .iso image to the usb using win32diskimager, as suggested on the bunsenlabs install page (previously I tried rufus and dd).

So far the solutions I have tried are:
-add nomodeset,
-nosplash,
-and intel_pstate=no_hwp (in various combinations).

I think the issue is related to my graphics card which is: Intel 3rd Gen Core processor Graphics Controller. If you need more specs let me know.

Thanks in advance for any assistance you can give!

sleekmason · 2018-06-29 11:00:22

If you can, please provide the output of:

lspci -k

This will provide information about your hardware and drivers that may be used to help you.

Also, Welcome to BunsenLabs!

Pigeon · 2018-06-29 11:03:42

Here is the output of lspci -k:

00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller (rev 09)
Subsystem: Lenovo 3rd Gen Core processor DRAM Controller
Kernel driver in use: ivb_uncore
00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)
Subsystem: Lenovo 3rd Gen Core processor Graphics Controller
Kernel driver in use: i915
Kernel modules: i915
00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04)
Subsystem: Lenovo 7 Series/C210 Series Chipset Family USB xHCI Host Controller
Kernel driver in use: xhci_hcd
Kernel modules: xhci_pci
00:16.0 Communication controller: Intel Corporation 7 Series/C216 Chipset Family MEI Controller #1 (rev 04)
Subsystem: Lenovo 7 Series/C216 Chipset Family MEI Controller
Kernel driver in use: mei_me
Kernel modules: mei_me
00:16.3 Serial controller: Intel Corporation 7 Series/C210 Series Chipset Family KT Controller (rev 04)
Subsystem: Lenovo 7 Series/C210 Series Chipset Family KT Controller
Kernel driver in use: serial
00:19.0 Ethernet controller: Intel Corporation 82579LM Gigabit Network Connection (rev 04)
Subsystem: Lenovo 82579LM Gigabit Network Connection
Kernel driver in use: e1000e
Kernel modules: e1000e
00:1a.0 USB controller: Intel Corporation 7 Series/C216 Chipset Family USB Enhanced Host Controller #2 (rev 04)
Subsystem: Lenovo 7 Series/C216 Chipset Family USB Enhanced Host Controller
Kernel driver in use: ehci-pci
Kernel modules: ehci_pci
00:1b.0 Audio device: Intel Corporation 7 Series/C216 Chipset Family High Definition Audio Controller (rev 04)
Subsystem: Lenovo 7 Series/C216 Chipset Family High Definition Audio Controller
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
00:1c.0 PCI bridge: Intel Corporation 7 Series/C216 Chipset Family PCI Express Root Port 1 (rev c4)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 (rev c4)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.2 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 3 (rev c4)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1d.0 USB controller: Intel Corporation 7 Series/C216 Chipset Family USB Enhanced Host Controller #1 (rev 04)
Subsystem: Lenovo 7 Series/C216 Chipset Family USB Enhanced Host Controller
Kernel driver in use: ehci-pci
Kernel modules: ehci_pci
00:1f.0 ISA bridge: Intel Corporation QM77 Express Chipset LPC Controller (rev 04)
Subsystem: Lenovo QM77 Express Chipset LPC Controller
Kernel driver in use: lpc_ich
Kernel modules: lpc_ich
00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04)
Subsystem: Lenovo 7 Series Chipset Family 6-port SATA Controller [AHCI mode]
Kernel driver in use: ahci
Kernel modules: ahci
00:1f.3 SMBus: Intel Corporation 7 Series/C216 Chipset Family SMBus Controller (rev 04)
Subsystem: Lenovo 7 Series/C216 Chipset Family SMBus Controller
Kernel driver in use: i801_smbus
Kernel modules: i2c_i801
02:00.0 System peripheral: Ricoh Co Ltd PCIe SDXC/MMC Host Controller (rev 07)
Subsystem: Lenovo PCIe SDXC/MMC Host Controller
Kernel driver in use: sdhci-pci
Kernel modules: sdhci_pci
03:00.0 Network controller: Intel Corporation Centrino Advanced-N 6205 [Taylor Peak] (rev 34)
Subsystem: Intel Corporation Centrino Advanced-N 6205 AGN
Kernel driver in use: iwlwifi
Kernel modules: iwlwifi

EDIT: Also thought I would mention, I found a post that recommended entering

nosplash --verbose text

to the end of linux line to show what is causing the error. When i tried this however, I got no output at all.

Last edited by Pigeon (2018-06-29 11:09:01)

sleekmason · 2018-06-29 11:19:06

First try adding the line below. Both are needed for i915 (I think).

nomodeset i915.modeset=0

So, when you pop in the cd/usb, the initial boot screen(isolinux) comes up, but when you click on anything to install, it goes dark?

Pigeon · 2018-06-29 11:41:49

sleekmason wrote:

First try adding the line below. Both are needed for i915 (I think).
nomodeset i915.modeset=0
So, when you pop in the cd/usb, the initial boot screen(isolinux) comes up, but when you click on anything to install, it goes dark?

No cigar, I'm afraid. Just to make sure I am placing the line in the right place, it should go right after the quiet in the linux line correct? As for the error I am getting, I select my usb drive from BIOS (I think since I am on UEFI, it's called POST now or something) and I get the grub splash screen. If I select the graphical install I get the black screen with the grub background frame for a bit, then the top 1cm of the screen glitches out (looks like missingno from the old pokemon games, if that makes sense). If I select the text install it is just plain black with a couple of blue dots at the top, instead of the glitch. Since the live environment loads up fine, is there anyway I can install from this environment? Thanks for taking the time to figure this out with me.

guantas · 2018-06-29 11:43:36

hello
my computer is a T 430 too
it works fine

moi@t430:~$ lspci -k
00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller (rev 09)
	Subsystem: Lenovo Device 21f3
	Kernel driver in use: ivb_uncore
00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)
	Subsystem: Lenovo Device 21f3
	Kernel driver in use: i915
00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04)
	Subsystem: Lenovo Device 21f3
	Kernel driver in use: xhci_hcd
00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 (rev 04)
	Subsystem: Lenovo Device 21f3
	Kernel driver in use: mei_me
00:16.3 Serial controller: Intel Corporation 7 Series/C210 Series Chipset Family KT Controller (rev 04)
	Subsystem: Lenovo Device 21f3
	Kernel driver in use: serial
00:19.0 Ethernet controller: Intel Corporation 82579LM Gigabit Network Connection (rev 04)
	Subsystem: Lenovo Device 21f3
	Kernel driver in use: e1000e
00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 (rev 04)
	Subsystem: Lenovo Device 21f3
	Kernel driver in use: ehci-pci
00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)
	Subsystem: Lenovo Device 21f3
	Kernel driver in use: snd_hda_intel
00:1c.0 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 (rev c4)
	Kernel driver in use: pcieport
00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 (rev c4)
	Kernel driver in use: pcieport
00:1c.2 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 3 (rev c4)
	Kernel driver in use: pcieport
00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 (rev 04)
	Subsystem: Lenovo Device 21f3
	Kernel driver in use: ehci-pci
00:1f.0 ISA bridge: Intel Corporation QM77 Express Chipset LPC Controller (rev 04)
	Subsystem: Lenovo Device 21f3
	Kernel driver in use: lpc_ich
00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04)
	Subsystem: Lenovo Device 21f3
	Kernel driver in use: ahci
00:1f.3 SMBus: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller (rev 04)
	Subsystem: Lenovo Device 21f3
	Kernel driver in use: i801_smbus
02:00.0 System peripheral: Ricoh Co Ltd PCIe SDXC/MMC Host Controller (rev 07)
	Subsystem: Lenovo Device 21f3
	Kernel driver in use: sdhci-pci
03:00.0 Network controller: Intel Corporation Centrino Advanced-N 6205 [Taylor Peak] (rev 34)
	Subsystem: Intel Corporation Centrino Advanced-N 6205 AGN
	Kernel driver in use: iwlwifi
moi@t430:~$

Pigeon · 2018-06-29 11:45:31

guantas wrote:

hello
my computer is a T 430 too
it works fine

moi@t430:~$ lspci -k
00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller (rev 09)
	Subsystem: Lenovo Device 21f3
	Kernel driver in use: ivb_uncore
00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)
	Subsystem: Lenovo Device 21f3
	Kernel driver in use: i915
00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04)
	Subsystem: Lenovo Device 21f3
	Kernel driver in use: xhci_hcd
00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 (rev 04)
	Subsystem: Lenovo Device 21f3
	Kernel driver in use: mei_me
00:16.3 Serial controller: Intel Corporation 7 Series/C210 Series Chipset Family KT Controller (rev 04)
	Subsystem: Lenovo Device 21f3
	Kernel driver in use: serial
00:19.0 Ethernet controller: Intel Corporation 82579LM Gigabit Network Connection (rev 04)
	Subsystem: Lenovo Device 21f3
	Kernel driver in use: e1000e
00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 (rev 04)
	Subsystem: Lenovo Device 21f3
	Kernel driver in use: ehci-pci
00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)
	Subsystem: Lenovo Device 21f3
	Kernel driver in use: snd_hda_intel
00:1c.0 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 (rev c4)
	Kernel driver in use: pcieport
00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 (rev c4)
	Kernel driver in use: pcieport
00:1c.2 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 3 (rev c4)
	Kernel driver in use: pcieport
00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 (rev 04)
	Subsystem: Lenovo Device 21f3
	Kernel driver in use: ehci-pci
00:1f.0 ISA bridge: Intel Corporation QM77 Express Chipset LPC Controller (rev 04)
	Subsystem: Lenovo Device 21f3
	Kernel driver in use: lpc_ich
00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04)
	Subsystem: Lenovo Device 21f3
	Kernel driver in use: ahci
00:1f.3 SMBus: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller (rev 04)
	Subsystem: Lenovo Device 21f3
	Kernel driver in use: i801_smbus
02:00.0 System peripheral: Ricoh Co Ltd PCIe SDXC/MMC Host Controller (rev 07)
	Subsystem: Lenovo Device 21f3
	Kernel driver in use: sdhci-pci
03:00.0 Network controller: Intel Corporation Centrino Advanced-N 6205 [Taylor Peak] (rev 34)
	Subsystem: Intel Corporation Centrino Advanced-N 6205 AGN
	Kernel driver in use: iwlwifi
moi@t430:~$

Hmm that's weird. Is there any changes you had to make to the grub menu? What image writer did you use?

guantas · 2018-06-29 11:48:41

No change at all, the installation was easy
i used dd command

Pigeon · 2018-06-29 11:50:25

guantas wrote:

No change at all, the installation was easy
i used dd command

Interesting...I will try dd again on a different USB and see if that makes a difference. Sorry to keep bugging you for details, but any settings in BIOS I missed? Also were you booting in UEFI?

guantas · 2018-06-29 11:53:12

I have done nothing with UEFI and bios.
Just said to the computer to start on usb key
(sorry for my english)

Pigeon · 2018-06-29 11:55:00

guantas wrote:

I have done nothing with UEFI and bios.
Just said to the computer to start on usb key
(sorry for my english)

No worries! Thanks for the clarification, I'll give dd another go on another USB and see if that fixes it.

guantas · 2018-06-29 11:57:54

good luck!

sleekmason · 2018-06-29 11:57:55

Yes, after quiet:)

Your system has a few differences from the above and should not be compared as such, however, the graphics controllers are the same, so there is hope!

It could be an issue with the image? Downloading another and trying again might be advisable.

The live cd environment works . . .Well, that's a clue for sure I don't think the installer saves live sessions, but I could be wrong. I'm sure someone will let us know.

Last edited by sleekmason (2018-06-29 11:58:14)

Pigeon · 2018-06-30 01:21:40

Unfortunately using a new USB with a fresh image did not fix my issue. On a hunch, I changed my BIOS settings to boot in legacy mode instead of UEFI. Oddly enough, the installer works fine with this setting. I didn't proceed with the installation as I would like to boot in UEFI. Has anyone got any thoughts on how I can fix this issue? If not, is there anyway to convert a legacy installation into a UEFI one post-install?

Pigeon · 2018-06-30 01:39:30

OK so on a whim I decided to disable CSM support in BIOS. Since then, the installer has booted up perfectly! From all the posts I've seen, however, they seem to say that CSM support should be enabled. Before I continue with the installation I thought I would get some clarification on whether or not CSM support should be enabled.

nobody · 2018-06-30 12:13:05

Pigeon wrote:

OK so on a whim I decided to disable CSM support in BIOS. Since then, the installer has booted up perfectly! From all the posts I've seen, however, they seem to say that CSM support should be enabled. Before I continue with the installation I thought I would get some clarification on whether or not CSM support should be enabled.

CSM mode only means BIOS/MBR compatibility mode, that is, starting a bootloader from a Master Boot Root (MBR). Leaving it enabled could've made sense if you wanted to e.g. boot from a rescue CD or USB stick that wouldn't support EFI boot; however, nowadays, even if you prepare a USB stick with a rescue Debian, Ubuntu, Fedora etc install, it supports EFI, so you can disable it without drawbacks.

Should you ever need to boot from a MBR-setup device, you can just reenable it in the BIOS settings menu – it won't have any effect on your GPT-formatted hard drive and the data on it.

Since you got a T430, alternatively, you could browse on the Lenovo support site for a BIOS/EC firmware upgrade and apply it to see if the problems with CSM mode disappear.

#1 2018-06-29 10:38:29

Thinkpad T430 Black Screen when Installing

#2 2018-06-29 11:00:22

Re: Thinkpad T430 Black Screen when Installing

#3 2018-06-29 11:03:42

Re: Thinkpad T430 Black Screen when Installing

#4 2018-06-29 11:19:06

Re: Thinkpad T430 Black Screen when Installing

#5 2018-06-29 11:41:49

Re: Thinkpad T430 Black Screen when Installing

#6 2018-06-29 11:43:36

Re: Thinkpad T430 Black Screen when Installing

#7 2018-06-29 11:45:31

Re: Thinkpad T430 Black Screen when Installing

#8 2018-06-29 11:48:41

Re: Thinkpad T430 Black Screen when Installing

#9 2018-06-29 11:50:25

Re: Thinkpad T430 Black Screen when Installing

#10 2018-06-29 11:53:12

Re: Thinkpad T430 Black Screen when Installing

#11 2018-06-29 11:55:00

Re: Thinkpad T430 Black Screen when Installing

#12 2018-06-29 11:57:54

Re: Thinkpad T430 Black Screen when Installing

#13 2018-06-29 11:57:55

Re: Thinkpad T430 Black Screen when Installing

#14 2018-06-30 01:21:40

Re: Thinkpad T430 Black Screen when Installing

#15 2018-06-30 01:39:30

Re: Thinkpad T430 Black Screen when Installing

#16 2018-06-30 12:13:05

Re: Thinkpad T430 Black Screen when Installing

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