#1 2018-05-25 02:20:42

EnhydraLerna

Member

Registered: 2018-05-25

Posts: 5

BunsenLabs Helium Freezing

Just recently installed BL on an old Toshiba Satellite P755 and I am loving the OS.

One problem I have been having is when using Discord (and maybe also when the computer gets heated) The cursor and program will freeze. Despite this, the clock and the information on the wallpaper like RAM usage still update, but everything else to my knowledge is frozen.

Is there anything I can do? The only thing that unfreezes it is a hard reset from holding down the power button.

Head_on_a_Stick

Member

From: London

Registered: 2015-09-29

Posts: 9,093

Website

Re: BunsenLabs Helium Freezing

Is there anything I can do?

Try switching to a TTY (agetty) screen with <Ctrl>+<Alt>+F3, log in from there and use `htop` to check for any runaway processes (and kill them if necessary).

You can also check the recent journal entries:

sudo journalctl -rx

Note though that BunsenLabs does not store persistent logs so to analyze them after a reset edit /etc/systemd/journal.conf and change the Storage= line to persistent.

a hard reset from holding down the power button

^ That will cause corruption on your disk very quickly unless you are using a copy-on-write filesystem such as btrfs.

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Para todos todo, para nosotros nada

johnraff

nullglob

From: Nagoya, Japan

Registered: 2015-09-09

Posts: 12,673

Website

Re: BunsenLabs Helium Freezing

Agreed, this seems to go with overheating. First, you might have a look if any air passageways could be cleaned of dust.

I've been stuck like that before, and sometimes the power switch is the only way out.
Sometimes the mouse works, but the keyboard is ignored, sometimes the other way round, sometimes neither.

If you can still get keyboard messages in, first try Ctrl+Alt+F2 for a tty where you can type commands, eg 'killall firefox'.
Alternatively, maybe you can do a clean reboot via the SysRq key: https://forums.bunsenlabs.org/viewtopic.php?id=3036

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Introduction to the Bunsenlabs Boron Desktop