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#1 2018-04-20 16:08:06

schwim
Member
From: Western NC, US
Registered: 2015-09-29
Posts: 183
Website

[SOLVED] Site: Topic reply notifications: Can I have some?

Hello there, site peoples!

Do topic reply notifications exist for the forum?  I've always subscribed to topics but have never received them and I'd like to if possible.

Thanks for your time!

Last edited by twoion (2018-04-21 16:25:36)


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#2 2018-04-21 12:19:21

Head_on_a_Stick
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From: London
Registered: 2015-09-29
Posts: 8,759
Website

Re: [SOLVED] Site: Topic reply notifications: Can I have some?

Moved the thread to Bug Reports.


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#3 2018-04-21 15:49:51

twoion
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Registered: 2015-08-10
Posts: 2,228

Re: [SOLVED] Site: Topic reply notifications: Can I have some?

schwim wrote:

Hello there, site peoples!

Do topic reply notifications exist for the forum?  I've always subscribed to topics but have never received them and I'd like to if possible.

Thanks for your time!

Your notification emails are created and sent out correctly.

The issue was that our email system (Sendgrid) blackholed emails to your registered forum email address because back in 2017, an email from us was bounced due to DNS blacklisting. This is done to protect sender reputation:

Apr 27, 2017 8:08:33 PM|550 "JunkMail rejected - o1.30nn.fshared.sendgrid.net [167.89.55.59]:46268 is in an RBL, see " 

I've deleted the bounce event on our side; you should now receive our emails again. Let me know if you don't.

(I've also set up automatic purging of bounce drops, didn't realize this was a manual setting.)


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#4 2018-04-21 16:04:52

schwim
Member
From: Western NC, US
Registered: 2015-09-29
Posts: 183
Website

Re: [SOLVED] Site: Topic reply notifications: Can I have some?

Hi there twoion, they're working fine now.

I had initially assumed that the issue was related to a blacklist on a shared IP but my systems always roll the IPs off after a period of time so I thought it must be something else causing the issue.

Thanks so much for taking the time to help me, I really appreciate it as it will help me hang out with the cool kids smile


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