#21 2017-11-22 00:10:07

johnraff

nullglob

From: Nagoya, Japan

Registered: 2015-09-09

Posts: 12,618

Website

Re: (SOLVED) scanner softwares can not find scanner device

[off-topic]@HoaS thank you for this:

aptitude search '?narrow(~i, ~Abackports)'

I was quite taken aback, how much backported stuff I had installed.
This and that issue comes up, especially as Debian releases get old...[/off-topic]

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...elevator in the Brain Hotel, broken down but just as well...
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Introduction to the Bunsenlabs Boron Desktop

mx

Member

Registered: 2017-11-11

Posts: 60

Re: (SOLVED) scanner softwares can not find scanner device

so, it is going  better, the computer recognize the printer, i got a message from the hp software that says:

You don't have permission to add a printer, you neeed authentication.
user:       password:

what do i  have to type? i tried with my user and password for the computer and didn't work..

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Please, have in mind that I am a total newbie, please, be patience, i'm trying to learn. Thanks a lot.

tknomanzr

BL Die Hard

From: Around the Bend

Registered: 2015-09-29

Posts: 1,057

Re: (SOLVED) scanner softwares can not find scanner device

You need to be a member of the lpadmin group. Add yourself to this group like this:

sudo usermod -a -G lpadmin <username>

where <username> is the username you use to log in with.

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mx

Member

Registered: 2017-11-11

Posts: 60

Re: (SOLVED) scanner softwares can not find scanner device

i got this message from the terminal when i tried to do that:

mx@mx:~$ sudo usermod -a -G lpadmin <mx>
bash: bash: syntactic error near the unexpected element `newline '

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Please, have in mind that I am a total newbie, please, be patience, i'm trying to learn. Thanks a lot.

tknomanzr

BL Die Hard

From: Around the Bend

Registered: 2015-09-29

Posts: 1,057

Re: (SOLVED) scanner softwares can not find scanner device

Ahh you have to remove the brackets around your username. I put them there to show you that was an option to the command.

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mx

Member

Registered: 2017-11-11

Posts: 60

Re: (SOLVED) scanner softwares can not find scanner device

done, but, then when i identifies the scanner, it says that i have to install a plug-in, in the process of installing it i get this message:

Your HP Device requires to install HP propietary plugin
Please enter root/superuser password to continue

Username : root
Password:

so, when i type my password doesn't recognize it.

thanks a lot!

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Please, have in mind that I am a total newbie, please, be patience, i'm trying to learn. Thanks a lot.

tknomanzr

BL Die Hard

From: Around the Bend

Registered: 2015-09-29

Posts: 1,057

Re: (SOLVED) scanner softwares can not find scanner device

You may have to run hp-setup with sudo like this:

sudo hp-setup

As a general rule, we only want to run things with sudo permissions if necessary.

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mx

Member

Registered: 2017-11-11

Posts: 60

Re: (SOLVED) scanner softwares can not find scanner device

still i got the same message.
so, for setting up the printer is being ok, but then when i go to easyscan and i try to print it sends me to a window when i have to add a plug-in, then is when i get the message.

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Please, have in mind that I am a total newbie, please, be patience, i'm trying to learn. Thanks a lot.

Head_on_a_Stick

Member

From: London

Registered: 2015-09-29

Posts: 9,086

Website

Re: (SOLVED) scanner softwares can not find scanner device

Username : root
Password:

so, when i type my password doesn't recognize it.

The root account is locked in BunsenLabs (ie, it has no password set), to unlock it use:

sudo passwd root

Then you can try using the new root password in the dialogue box.

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Para todos todo, para nosotros nada

mx

Member

Registered: 2017-11-11

Posts: 60

Re: (SOLVED) scanner softwares can not find scanner device

brilliant! it works!
thanks a lot for your help and great patience!

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Please, have in mind that I am a total newbie, please, be patience, i'm trying to learn. Thanks a lot.