[SOLVED] Intel Wireless 3165 [8086:3166] not working

Eon · 2017-08-28 15:53:51

Hi folks,

So, today I have purchased a new laptop: Lenovo Ideapad 110 [15ISK]. It basically came with freeDOS so I removed it and installed latest BunsenLabs AMD64 ISO downloaded from BL installations page. The specs are Intel core i3-6006U Skylake processor, 4GB DDR4 RAM, Intel Integrated Graphics 520, 1 TB HDD. During the whole installation, laptop was connected to Ethernet.

At boot up, I noticed this message:

W: Possible missing firmware /lib/firmware/rtl_nic/rtl8107e-2.fw for module r8169

After successful installation, I came to know that WiFi is not working, only ethernet was working.
So while connecting through eth0, I updated the system, upgraded everything by running bl-welcome command.
So since it has Skylake processor, I installed the newer kernel and driver packages from Jessie back-ports after following >>this<< and >>this<< threads by HoaS.

Terminal output:

usr@debian:~$ sudo dmesg | grep iwl
[   10.966089] iwlwifi 0000:02:00.0: firmware: failed to load iwlwifi-7265D-26.ucode (-2)
[   10.966219] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-7265D-26.ucode failed with error -2
[   10.966417] iwlwifi 0000:02:00.0: firmware: failed to load iwlwifi-7265D-25.ucode (-2)
[   10.966542] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-7265D-25.ucode failed with error -2
[   10.966564] iwlwifi 0000:02:00.0: firmware: failed to load iwlwifi-7265D-24.ucode (-2)
[   10.966687] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-7265D-24.ucode failed with error -2
[   10.966704] iwlwifi 0000:02:00.0: firmware: failed to load iwlwifi-7265D-23.ucode (-2)
[   10.966827] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-7265D-23.ucode failed with error -2
[   10.966843] iwlwifi 0000:02:00.0: firmware: failed to load iwlwifi-7265D-22.ucode (-2)
[   10.966965] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-7265D-22.ucode failed with error -2
[   10.966981] iwlwifi 0000:02:00.0: firmware: failed to load iwlwifi-7265D-21.ucode (-2)
[   10.967103] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-7265D-21.ucode failed with error -2
[   10.967119] iwlwifi 0000:02:00.0: firmware: failed to load iwlwifi-7265D-20.ucode (-2)
[   10.967267] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-7265D-20.ucode failed with error -2
[   10.967284] iwlwifi 0000:02:00.0: firmware: failed to load iwlwifi-7265D-19.ucode (-2)
[   10.967457] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-7265D-19.ucode failed with error -2
[   10.967474] iwlwifi 0000:02:00.0: firmware: failed to load iwlwifi-7265D-18.ucode (-2)
[   10.967647] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-7265D-18.ucode failed with error -2
[   10.967663] iwlwifi 0000:02:00.0: firmware: failed to load iwlwifi-7265D-17.ucode (-2)
[   10.967836] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-7265D-17.ucode failed with error -2

I searched online for possible solutions and found this thread on Debian forums where HoaS has provided solution, but as I have already installed newer kernel and backported version of firmware package, I couldn't find any solution and as last, I have decided to post it here to find any possible solution. How do I solve this?
Any help would be greatly apprceiated. :8

Just in case I have made a HW probe of my system, which is here: https://linux-hardware.org/index.php?pr … bdf7a8f3f5

my INXI output:

System:    Host: debian Kernel: 4.9.0-0.bpo.3-amd64 x86_64 (64 bit) Desktop: Openbox 3.5.2 
           Distro: BunsenLabs 8.7 bunsen-hydrogen 
Machine:   System: LENOVO product: 80UD v: Lenovo ideapad 110-15ISK serial: MP18H6WK 
           Mobo: LENOVO model: Lenovo ideapad 1 v: No DPK serial: MP18H6WK
           Bios: LENOVO v: 1TCN24WW(V2.05) date: 04/28/2017
CPU:       Dual core Intel Core i3-6006U (-HT-MCP-) cache: 3072 KB 
           Clock Speeds: 1: 559 MHz 2: 500 MHz 3: 511 MHz 4: 611 MHz
Graphics:  Card: Intel Device 1916
           Display Server: X.org 1.16.4 drivers: intel (unloaded: fbdev,vesa)
           tty size: 167x43 Advanced Data: N/A for root
Audio:     Card Intel Device 9d70 driver: snd_hda_intel Sound: ALSA v: k4.9.0-0.bpo.3-amd64
Network:   Card-1: Realtek RTL8101E/RTL8102E PCI Express Fast Ethernet controller driver: r8169
           IF: eth0 state: up speed: 100 Mbps duplex: full mac: fc:45:96:95:f5:a8
           Card-2: Intel Device 3166
           IF: N/A state: N/A speed: N/A duplex: N/A mac: N/A
Drives:    HDD Total Size: 2000.4GB (0.4% used) ID-1: /dev/sda model: ST1000LM035 size: 1000.2GB
           ID-2: USB /dev/sdb model: Elements_25A2 size: 1000.2GB
Partition: ID-1: / size: 95G used: 3.5G (4%) fs: ext4 dev: /dev/sdb5 
           ID-2: swap-1 size: 4.40GB used: 0.00GB (0%) fs: swap dev: /dev/sdb6 
Sensors:   System Temperatures: cpu: 35.0C mobo: N/A 
           Fan Speeds (in rpm): cpu: N/A 
Info:      Processes: 157 Uptime: 11 min Memory: 476.1/3830.0MB Client: Shell (bash) inxi: 2.1.28

-----------------------------------------
EDIT: solved the issue. Thanks HoaS. 8o

Last edited by Head_on_a_Stick (2017-08-28 17:13:08)

Head_on_a_Stick · 2017-08-28 16:04:17

Try the latest firmware .deb from sid:

https://deb.debian.org/debian/pool/non- … -1_all.deb

It is "safe" to install that file with `dpkg -i iwlwifi*.deb` or gdebi but please *do not* add the sid repositories as they will break your system.

If that doesn't work then you may have to wait for the jessie-backports kernel to be updated to 4.12

Or try Arch Linux instead...

For the sake of completeness we should positively identify the card:

sudo update-pciids
lspci -knn | grep -iA2 net

Please post the output of the second command.

iMBeCil · 2017-08-28 16:15:18

@OP: this might be interesting (see at the middle of the page, under 'WiFi'). It has the 3166 intel card in its 'lspci'.

It seems to be less 'invasive' than HoaS solution ... thus, appropriate to try first. (But, be prepared to revert the changes you have made.)

Last edited by iMBeCil (2017-08-28 16:15:36)

Head_on_a_Stick · 2017-08-28 16:33:33

iMBeCil wrote:

this might be interesting (see at the middle of the page, under 'WiFi'). It has the 3166 intel card in its 'lspci'.

That's a good find

However, I am working on the supposition that the reported card type is incorrect, hence my request for `update-pciids` to be run.

Your link claims support for the 3166 card is present in kernel 4.1 but the OP is already using a later version (4.9, I think).

iMBeCil wrote:

It seems to be less 'invasive' than HoaS solution

Not really — I am advising installing the newer firmware via an official Debian .deb package (albeit from sid) whereas your link advises downloading the firmware direct from Intel and copying it in manually without the aid of APT.

iMBeCil · 2017-08-28 16:49:31

^Oh, I agree with you.

Except about the 'invasiveness' ... what I meant is: less invasive to try if it works (it is only simple 'sudo cp', which is later easily reversed). Compared to 'dpkg' IMHO, which can try to install additional debs, admittedly with the 'help' of the user.

But, we derailed, perhaps the 'lspci -knn | grep -iA2 net' command will show what wireless card is in the laptop.

Head_on_a_Stick · 2017-08-28 17:00:39

iMBeCil wrote:

Compared to 'dpkg' IMHO, which can try to install additional debs, admittedly with the 'help' of the user.

Quite true but in the case of firmware .debs this is not a concern because they have no dependencies.

Eon · 2017-08-28 17:01:51

Head_on_a_Stick wrote:

Try the latest firmware .deb from sid:
https://deb.debian.org/debian/pool/non- … -1_all.deb
It is "safe" to install that file with `dpkg -i iwlwifi*.deb` or gdebi but please *do not* add the sid repositories as they will break your system.

HOLY COW! THIS IS AMAZING! IT WORKED! ]:D
I just installed the .deb and restarted bunsenLabs and I am now able to connect to WiFi with ease. Thank you HoaS for this.
**hugs HoaS**

WiFi is now UP:

Network:   Card-1: Intel Dual Band Wireless-AC 3165 Plus Bluetooth driver: iwlwifi
           IF: wlan0 state: up mac: 3c:f8:.....

Also here is the output of the 2nd command as you requested:

usr@debian:~$ lspci -knn | grep -iA2 net
01:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller [10ec:8136] (rev 07)
	Subsystem: Lenovo Device [17aa:383b]
	Kernel driver in use: r8169
02:00.0 Network controller [0280]: Intel Corporation Dual Band Wireless-AC 3165 Plus Bluetooth [8086:3166] (rev 99)
	Subsystem: Intel Corporation Device [8086:4210]
	Kernel driver in use: iwlwifi

Once again, thank you very much. Have a great and wonderful day, kind sir! ]:D
@iMBeCil: Thanks to you as well for replying but now its solved.
Marking this as SOLVED.

Head_on_a_Stick · 2017-08-28 17:11:34

Fantastic, glad you got it working

I hope you don't mind but I have taken the liberty of changing the thread title to make it easier for others to find this solution.

Eon · 2017-08-28 17:19:03

That would be great, if that helps others to find the solution more easily. Better. :thumbs_up:

#1 2017-08-28 15:53:51

[SOLVED] Intel Wireless 3165 [8086:3166] not working

#2 2017-08-28 16:04:17

Re: [SOLVED] Intel Wireless 3165 [8086:3166] not working

#3 2017-08-28 16:15:18

Re: [SOLVED] Intel Wireless 3165 [8086:3166] not working

#4 2017-08-28 16:33:33

Re: [SOLVED] Intel Wireless 3165 [8086:3166] not working

#5 2017-08-28 16:49:31

Re: [SOLVED] Intel Wireless 3165 [8086:3166] not working

#6 2017-08-28 17:00:39

Re: [SOLVED] Intel Wireless 3165 [8086:3166] not working

#7 2017-08-28 17:01:51

Re: [SOLVED] Intel Wireless 3165 [8086:3166] not working

#8 2017-08-28 17:11:34

Re: [SOLVED] Intel Wireless 3165 [8086:3166] not working

#9 2017-08-28 17:19:03

Re: [SOLVED] Intel Wireless 3165 [8086:3166] not working

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