Does not work brightness dell inspirion 14 5000

Alejandro8 · 2017-03-21 01:53:48

Hi, I'm from Argentina, thank you very much for accepting me on the forum. I translate with google. I can not activate brightness keys in dell inspirion 5000. Search a lot on the web but I do not give with the solution. If anyone could help me I would be very grateful. Reinstall without being able to lower the brightness. Thank you very much to the community

Horizon_Brave · 2017-03-21 03:01:42

Hi, welcome. Question; do the brightness keys not work when the laptop is plugged in or when you're on battery? or both?

Can you provide us with the output of:

# lspci | grep VGA

Your graphics card my be in need of some driver update/ firmware update.

hhh · 2017-03-21 11:42:22

Upgrading the kernel had been fixing a lot of hardware issues on newer computers as well.

Alejandro8 · 2017-03-21 21:27:14

Hello, thanks for the answer. They do not walk with the battery or with a plug.
Also after the winter does not turn on the screen.

ale@bunsenlabs:~$ lspci | grep VGA
00:02.0 VGA compatible controller: Intel Corporation Device 1916 (rev 07)

damo · 2017-03-21 21:40:06

It is likely that you need a newer kernel (and maybe newer graphics drivers) for your hardware.

To install a newer kernel, follow these instructions: How to install a newer kernel version in BunsenLabs

You will still have the option to boot the old kernel if it causes problems.

There are also workarounds to adjust brightness if the keys still don't work.

Horizon_Brave · 2017-03-21 21:44:09

Alejandro8 wrote:

Hello, thanks for the answer. They do not walk with the battery or with a plug.
Also after the winter does not turn on the screen.
ale@bunsenlabs:~$ lspci | grep VGA
00:02.0 VGA compatible controller: Intel Corporation Device 1916 (rev 07)

Erm, I'm not sure what you mean about the 'after the winter' part...

And my apologies, let's see the output of this:

lspci -knn | grep -iA4 vga

My main question would be what cpu are you running? It looks like you're running with an integrated intel graphics card... so if this is a newer architecture, you may need to install a newer set of drivers (if the kernel youre using will work with them) if not then yea you'll have to backport to a more recent kernel... Depends though what chipset/graphics chipset you're using.

What kernel version are you using?

hhh · 2017-03-21 21:45:28

@Horizon, see the OP, this person doesn't speak English.

damo · 2017-03-21 21:49:20

"Winter" = "Hibernate", I'm guessing.

Alejandro8 · 2017-03-21 21:54:20

Hi, try to update the kernel. Attached image (in Spanish).

Leyendo lista de paquetes... Hecho
Creando árbol de dependencias
Leyendo la información de estado... Hecho
Todos los paquetes están actualizados.
W: Duplicate sources.list entry http://httpredir.debian.org/debian/ jessie-backports/main amd64 Packages (/var/lib/apt/lists/httpredir.debian.org_debian_dists_jessie-backports_main_binary-amd64_Packages)
W: Tal vez deba ejecutar «apt-get update» para corregir estos problemas
Leyendo lista de paquetes... Hecho
Creando árbol de dependencias
Leyendo la información de estado... Hecho
Versión seleccionada «4.9+79~bpo8+1» (Debian Backports:jessie-backports [amd64]) para «linux-image-amd64»
No se pudieron instalar algunos paquetes. Esto puede significar que
usted pidió una situación imposible o, si está usando la distribución
inestable, que algunos paquetes necesarios aún no se han creado o se
han sacado de «Incoming».
La siguiente información puede ayudar a resolver la situación:

Los siguientes paquetes tienen dependencias incumplidas:
linux-image-amd64 : Depende: linux-image-4.9.0-0.bpo.2-amd64
E: No se pudieron corregir los problemas, usted ha retenido paquetes rotos.
ale@bunsenlabs:~$

Alejandro8 · 2017-03-21 21:57:20

damo wrote:

"Winter" = "Hibernate", I'm guessing.

yes hibernate

Horizon_Brave · 2017-03-21 22:06:05

damo wrote:

"Winter" = "Hibernate", I'm guessing.

Oh...lol..I don't know how you divined that, but good job..

Alejandro8 any chance you can translate that output? Baxtor, you know I can't speak Spanish!

damo · 2017-03-21 22:14:14

@Alejandro8

You can make output in English by starting a command with "LC_ALL=C"

$ LC_ALL=C <your command>

When you paste the output here, please use [ code ] tags

Alejandro8 · 2017-03-21 22:59:32

Thanks for all the answers. Deal with the new kernel and do not boot. I start with old grub.
I attach the previous command in English thanks I'm learning a lot

ale@bunsenlabs:~$ LC_ALL=C lspci -knn | grep -iA4 vga
00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:1916] (rev 07)
Subsystem: Dell Device [1028:06b2]
00:14.0 USB controller [0c03]: Intel Corporation Device [8086:9d2f] (rev 21)
Subsystem: Dell Device [1028:06b2]
Kernel driver in use: xhci_hcd
ale@bunsenlabs:~$

Last edited by Alejandro8 (2017-03-21 23:14:39)

damo · 2017-03-21 23:13:14

Utilice etiquetas de código cuando publique la salida del terminal. Hace que sea mucho más fácil de leer

[code]
ale@bunsenlabs:~$ LC_ALL=C lspci -knn | grep -iA4 vga
00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:1916] (rev 07)
    Subsystem: Dell Device [1028:06b2]
00:14.0 USB controller [0c03]: Intel Corporation Device [8086:9d2f] (rev 21)
    Subsystem: Dell Device [1028:06b2]
    Kernel driver in use: xhci_hcd
ale@bunsenlabs:~$
[/code]

Alejandro8 · 2017-03-21 23:18:01

Sorry I tried with code to see if I understood

ale@bunsenlabs:~$ LC_ALL=C lspci -knn | grep -iA4 vga
00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:1916] (rev 07)
    Subsystem: Dell Device [1028:06b2]
00:14.0 USB controller [0c03]: Intel Corporation Device [8086:9d2f] (rev 21)
    Subsystem: Dell Device [1028:06b2]
    Kernel driver in use: xhci_hcd
ale@bunsenlabs:~$

damo · 2017-03-21 23:25:05

^ Excellent! Google Translate works

Are you sure you installed the new kernel properly?

Let us see if you have hardware that is too recent for BunsenLabs, ie Skylake...

lspci -v | grep -i skylake

If you have Intel Skylake, then you need non-free firmware...

sudo apt-get install -t jessie-backports firmware-misc-nonfree

...and reboot to the newer kernel (which should be 4.9.0-2-amd64).

hhh · 2017-03-21 23:25:52

sudo update-grub ?

stevep · 2017-03-22 00:12:43

That hardware happens to be the same as I have, and it's the Skylake 520.

So the xorg driver, mesa, and firmware need to be also upgraded from jessie-backports to get it running correctly, per the "Broadwell and Beyond" guide here.

damo · 2017-03-22 00:51:55

stevep wrote:

That hardware happens to be the same as I have, and it's the Skylake 520.
So the xorg driver, mesa, and firmware need to be also upgraded from jessie-backports to get it running correctly, per the "Broadwell and Beyond" guide here.

Broadwell and Skylake Guide

Alejandro8 · 2017-03-22 00:58:45

Try with the kernel but it is blinking and will not boot. I start with the old grub.
Jessie-backports firmware-misc-nonfree, had it installed duplicate list. I have a lot to learn

#1 2017-03-21 01:53:48

Does not work brightness dell inspirion 14 5000

#2 2017-03-21 03:01:42

Re: Does not work brightness dell inspirion 14 5000

#3 2017-03-21 11:42:22

Re: Does not work brightness dell inspirion 14 5000

#4 2017-03-21 21:27:14

Re: Does not work brightness dell inspirion 14 5000

#5 2017-03-21 21:40:06

Re: Does not work brightness dell inspirion 14 5000

#6 2017-03-21 21:44:09

Re: Does not work brightness dell inspirion 14 5000

#7 2017-03-21 21:45:28

Re: Does not work brightness dell inspirion 14 5000

#8 2017-03-21 21:49:20

Re: Does not work brightness dell inspirion 14 5000

#9 2017-03-21 21:54:20

Re: Does not work brightness dell inspirion 14 5000

#10 2017-03-21 21:57:20

Re: Does not work brightness dell inspirion 14 5000

#11 2017-03-21 22:06:05

Re: Does not work brightness dell inspirion 14 5000

#12 2017-03-21 22:14:14

Re: Does not work brightness dell inspirion 14 5000

#13 2017-03-21 22:59:32

Re: Does not work brightness dell inspirion 14 5000

#14 2017-03-21 23:13:14

Re: Does not work brightness dell inspirion 14 5000

#15 2017-03-21 23:18:01

Re: Does not work brightness dell inspirion 14 5000

#16 2017-03-21 23:25:05

Re: Does not work brightness dell inspirion 14 5000

#17 2017-03-21 23:25:52

Re: Does not work brightness dell inspirion 14 5000

#18 2017-03-22 00:12:43

Re: Does not work brightness dell inspirion 14 5000

#19 2017-03-22 00:51:55

Re: Does not work brightness dell inspirion 14 5000

#20 2017-03-22 00:58:45

Re: Does not work brightness dell inspirion 14 5000

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