#1 2016-07-02 05:02:52

chunk902

Member

Registered: 2016-07-02

Posts: 6

Sound not working with Inspiron 15 5000

I have followed the sticky's instructions and volti shows that the Analog output is working and that sound is indeed playing but my speakers on my laptop are not playing anything.

Here is the output of

aplay -l

card 0: PCH [HDA Intel PCH], device 0: ALC3234 Analog [ALC3234 Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

And here is a screenshot of volti showing activity on Analog Output:
Any advice would be appreciated.

johnraff

nullglob

From: Nagoya, Japan

Registered: 2015-09-09

Posts: 12,668

Website

Re: Sound not working with Inspiron 15 5000

Hi chunk902, which sticky are you referring to? Can you post a link?

In fact, what you're seeing is not volti itself but the interface of pavucontrol, which is called from volti's icon.
For now, try clicking the speaker icon on the top right. The channel might be "muted". This is a common issue, and one possible fix is to replace volti with volumeicon. See here for full instructions:
https://forums.bunsenlabs.org/viewtopic … 005#p31005

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Introduction to the Bunsenlabs Boron Desktop

chunk902

Member

Registered: 2016-07-02

Posts: 6

Re: Sound not working with Inspiron 15 5000

Hello john, I am referring to this sticky: https://forums.bunsenlabs.org/viewtopic.php?id=290
I followed all the recommended fixes and sound still does not seem to be working.
Clicking the speaker in the top right of my previous picture mutes the output, as the controls for front left and right and the volume bar at the bottom goes gray.
I followed the instructions in the link you posted but sound still does not come out of my speakers even though it seems according to the mixer that sound is playing through Analog Output/Speakers.

hhh

Gaucho

From: High in the Custerdome

Registered: 2015-09-17

Posts: 16,174

Website

Re: Sound not working with Inspiron 15 5000

Open pavucontrol with sound playing, does the Ouput tab show levels bouncing? Is the mute icon there active (click it)? Is everything unmuted on the Playback tab as well?

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chunk902

Member

Registered: 2016-07-02

Posts: 6

Re: Sound not working with Inspiron 15 5000

Open pavucontrol with sound playing, does the Ouput tab show levels bouncing? Is the mute icon there active (click it)? Is everything unmuted on the Playback tab as well?

Yep:
Unmuted

Muted

Playback levels bouncing

I also noticed one time rebooting after selecting BunsenLabs from grub during the loading where it shows everything I saw something like

snd_hda_intel Playback Audio: 0

but I havent been able to see it again after rebooting later on.

chunk902

Member

Registered: 2016-07-02

Posts: 6

Re: Sound not working with Inspiron 15 5000

Also I should note I'm using youtube through firefox and spotify to test for sound. For some reason videos in youtube seem to be playing at 2x speed even though the speed is set to Normal in the video settings.

Last edited by chunk902 (2016-07-02 16:38:33)

hhh

Gaucho

From: High in the Custerdome

Registered: 2015-09-17

Posts: 16,174

Website

Re: Sound not working with Inspiron 15 5000

Use the instructions in the post @johnraff linked...
https://forums.bunsenlabs.org/viewtopic … 005#p31005

You might need to reboot for the asound.conf file to get read, I'm not sure. You can also remove volti.

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chunk902

Member

Registered: 2016-07-02

Posts: 6

Re: Sound not working with Inspiron 15 5000

Use the instructions in the post @johnraff linked...
https://forums.bunsenlabs.org/viewtopic … 005#p31005

You might need to reboot for the asound.conf file to get read, I'm not sure. You can also remove volti.

I followed the instructions of @johnraff's link and verified that the keybindings are working for volumeicon and even removed volti, but there is still no sound playing.

I think it has something to do with pulseaudio because after googling the youtube playback problem it seems for most people it's due to pulseaudio. Will be looking for solutions.

Last edited by chunk902 (2016-07-03 02:56:44)

beaker

Unverified Muppet

Registered: 2016-03-06

Posts: 198

Re: Sound not working with Inspiron 15 5000

Pretty sure I had this issue moons ago on a dell inspiron n5010. Can't remember what the solution was but it was a google search away. Have you disabled your HDMI audio?

Head_on_a_Stick

Member

From: London

Registered: 2015-09-29

Posts: 9,093

Website

Re: Sound not working with Inspiron 15 5000

Have you tried:

sudo alsactl init

What is the output of:

speaker-test -l1
amixer

Also, what is your hardware?

lspci -knn | grep -iA2 audio

It would probably be best to run this command first to update the hardware ID database:

sudo update-pciids

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chunk902

Member

Registered: 2016-07-02

Posts: 6

Re: Sound not working with Inspiron 15 5000

Have you tried:

sudo alsactl init

What is the output of:

speaker-test -l1
amixer

Also, what is your hardware?

lspci -knn | grep -iA2 audio

It would probably be best to run this command first to update the hardware ID database:

sudo update-pciids

Here is output of speaker-test -l1:

speaker-test 1.0.28

Playback device is default
Stream parameters are 48000Hz, S16_LE, 1 channels
Using 16 octaves of pink noise
Rate set to 48000Hz (requested 48000Hz)
Buffer size range from 192 to 2097152
Period size range from 64 to 699051
Using max buffer size 2097152
Periods = 4
was set period_size = 524288
was set buffer_size = 2097152
 0 - Front Left
Time per period = 5.736872

And amixer:

Simple mixer control 'Master',0
  Capabilities: pvolume pswitch pswitch-joined
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 65536
  Mono:
  Front Left: Playback 65536 [100%] [on]
  Front Right: Playback 65536 [100%] [on]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch cswitch-joined
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 65536
  Front Left: Capture 32845 [50%] [on]
  Front Right: Capture 32845 [50%] [on]

Hardware:

00:1f.3 Audio device [0403]: Intel Corporation Sunrise Point-LP HD Audio [8086:9d70] (rev 21)
	Subsystem: Dell Device [1028:06b2]
	Kernel driver in use: snd_hda_intel

sudo alsactl init did not work for me

Head_on_a_Stick

Member

From: London

Registered: 2015-09-29

Posts: 9,093

Website

Re: Sound not working with Inspiron 15 5000

https://answers.launchpad.net/ubuntu/+s … ion/275931

Perhaps try a newer kernel version?

See https://forums.bunsenlabs.org/viewtopic.php?id=1257

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