Install Printing Support failing

changer · 2015-10-26 02:53:16

Working on a fresh install of bunsenlabs from your iso, as a longtime Crunchbang user.

Ran into a problem when trying to set up printing. I go to: System->Printers->Install Printing Support

a terminal pops up, I answer "Y", type in my password, then get: "There were problems installing bl-meta-printer-support"

You can either quit or continue, but either way it doesn't seem to work. I assume if it works there would be an option to add a printer in the System->Printers menu?

p.s. the "I'm a human" test for this forum sent me in an endless circle of clicking on images, I finally tried the audio test and got through.

johnraff · 2015-10-26 04:27:34

Hi changer, do you remember any other error messages that came up along with "There were problems..."? Did you choose to show the details at that point?

changer · 2015-10-26 04:35:30

Not really much else, here's everything after I enter my password:

Hit http://security.debian.org jessie/updates InRelease
Ign http://ftp.us.debian.org jessie InRelease                              
Hit http://pkg.bunsenlabs.org bunsen-hydrogen InRelease                    
Get:1 http://ftp.us.debian.org jessie-updates InRelease [135 kB]
Hit http://security.debian.org jessie/updates/main amd64 Packages              
Hit http://security.debian.org jessie/updates/contrib amd64 Packages           
Hit http://ftp.us.debian.org jessie Release.gpg                                
Hit http://pkg.bunsenlabs.org bunsen-hydrogen/main amd64 Packages              
Hit http://security.debian.org jessie/updates/contrib Translation-en           
Hit http://ftp.us.debian.org jessie Release                                    
Hit http://security.debian.org jessie/updates/main Translation-en              
Ign http://pkg.bunsenlabs.org bunsen-hydrogen/main Translation-en              
Get:2 http://ftp.us.debian.org jessie-updates/main amd64 Packages/DiffIndex [367 B]
Get:3 http://ftp.us.debian.org jessie-updates/contrib amd64 Packages [32 B]    
Get:4 http://ftp.us.debian.org jessie-updates/contrib Translation-en [14 B]    
Get:5 http://ftp.us.debian.org jessie-updates/main Translation-en [2,506 B]    
Hit http://ftp.us.debian.org jessie/main amd64 Packages                        
Hit http://ftp.us.debian.org jessie/contrib amd64 Packages                     
Hit http://ftp.us.debian.org jessie/contrib Translation-en                     
Hit http://ftp.us.debian.org jessie/main Translation-en                        
Fetched 138 kB in 25s (5,298 B/s)                                              
Reading package lists... Done
  Finished update

  Installing package...
Reading package lists... Done
Building dependency tree       
Reading state information... Done
  
  There were problems installing bl-meta-printer-support
  
  Press "d" for details (q to quit) d


E: Unable to locate package bl-meta-printer-support
  
  Would you like to quit now, or continue anyway?
  (Be careful!)
  Press "q" to quit, "c" to continue:

Then you either hit "q" or "c" and the terminal closes.

johnraff · 2015-10-26 07:14:10

Thank you, you've found a bug.

The printing pipemenu should be installing bunsen-meta-printer-support not bl-...

It will be fixed soon in an upgrade of bunsen-pipemenus, but meanwhile you can run this instead:

sudo apt-get install bunsen-meta-printer-support

Could you perhaps make a new bug report for the forum registration test issue? That's nobody's department, and it's cleaner to keep separate issues on separate threads.

Thanks again for taking the time to post - it is appreciated!

changer · 2015-10-28 18:06:34

Thanks, that worked.

Pouletic · 2015-10-28 19:00:16

The welcome script also fails for this option:

The following packages have unmet dependencies:
 bunsen-meta-printer-support : Depends: cups but it is not installable
                               Depends: cups-pdf but it is not installable
                               Depends: system-config-printer but it is not installable
                               Depends: printer-driver-hpijs but it is not installable
                               Depends: hplip but it is not installable
  
  There were problems installing bunsen-meta-printer-support

This is immediately after a clean install and selecting yes to update repositories and upgrade files. When i give the apt-get install command from the command line, there is an additional line at the end:

E: Unable to correct problems, you have held broken packages.

ETA gah okay the java option fails too. There's obviously something deeply wrong with this install. I'm looking at the held back package bunsen-welcome (8.2-1 is installed, 8.3.1-1 is the candidate). If i try to install it directly i discover that it depends on laptop-detect but it is not installable.

What's going on here? The apt-get update seems to go very quickly... what's supposed to be in my sources.lst for a new install?

...

ETA2:
My sources.list in /etc/apt/ had only these lines:

# 
# deb cdrom:[Debian GNU/Linux 8 _Jessie_ - Official Snapshot amd64 LIVE/INSTALL Binary 20150909-03:19]/ jessie contrib main non-free
# deb cdrom:[Debian GNU/Linux 8 _Jessie_ - Official Snapshot amd64 LIVE/INSTALL 
# Line commented out by installer because it failed to verify:
#deb http://security.debian.org/ jessie/updates main contrib non-free
# Line commented out by installer because it failed to verify:
#deb-src http://security.debian.org/ jessie/updates main contrib non-free

Seems like a bug in the installation?

I have changed the file to this:

deb http://httpredir.debian.org/debian jessie main contrib non-free
deb-src http://httpredir.debian.org/debian jessie main contrib non-free

#deb http://httpredir.debian.org/debian jessie-updates main contrib non-free
#deb http://httpredir.debian.org/debian jessie-updates main contrib non-free

# Line commented out by installer because it failed to verify:
deb http://security.debian.org/ jessie/updates main contrib non-free
# Line commented out by installer because it failed to verify:
deb-src http://security.debian.org/ jessie/updates main contrib non-free

Can anyone confirm that is how the sources.list should be on a correct install?

In any case, at this point,

sudo apt-get install bunsen-welcome

found the formerly missing laptop-detect and was upgraded to the current version. The printer and java meta packages are working now, too.

tl;dr: what i thought was a bug in the install printer as this thread addresses seems to be a bug in the install program on the iso that leaves sources.list incomplete.

Last edited by Pouletic (2015-10-28 20:05:15)

hhh · 2015-10-28 20:09:32

Pouletic wrote:

tl;dr: what i thought was a bug in the install printer as this thread addresses seems to be a bug in the install program on the iso that leaves sources.list incomplete.

This occurs if you choose not to use a network mirror during the installation (the installer then has nothing to use for sources). We plan to either have a default sources.list as a backup or automate the installer to use a network mirror in our next release.

Glad you have it sorted out.

Pouletic · 2015-10-28 20:35:16

hhh wrote:

Pouletic wrote:
tl;dr: what i thought was a bug in the install printer as this thread addresses seems to be a bug in the install program on the iso that leaves sources.list incomplete.
This occurs if you choose not to use a network mirror during the installation (the installer then has nothing to use for sources). We plan to either have a default sources.list as a backup or automate the installer to use a network mirror in our next release.
Glad you have it sorted out.

Thanks for the reply.

I only have wifi networking (pretty common scenario these days) and was getting errors in the install if I didn't tell it to not use a network mirror, so it's good there's going to be a workaround built in or this would probably become a FAQ.

Are there supposed to be any apt preferences if install goes correctly? I know that #! had some suggested settings there to reduce risk of breakage.

hhh · 2015-10-28 20:47:09

I use only wifi as well, the installer works fine for me. If you do another install, please note the errors and open a bug.

We don't use any pinning (apt preferences), it tends to complicate things.

johnraff · 2015-10-29 02:36:00

In fact the CrunchBang apt-pinning - in particular 1001 for #! packages - caused more problems in the long run that it fixed.

nur · 2016-02-29 05:30:59

johnraff wrote:

Thank you, you've found a bug.
The printing pipemenu should be installing bunsen-meta-printer-support not bl-...
It will be fixed soon in an upgrade of bunsen-pipemenus, but meanwhile you can run this instead:
sudo apt-get install bunsen-meta-printer-support
Could you perhaps make a new bug report for the forum registration test issue? That's nobody's department, and it's cleaner to keep separate issues on separate threads.
Thanks again for taking the time to post - it is appreciated!

it's the 29th of feb 2016 just had a fresh install

the bug hasn't been resolved.

how do I contribute i mean it's just changing the script right from bl-meta-printer-support to sudo apt-get install bunsen-meta-printer-support

note: want to contribute - currently learning to write README.md via udacity https://www.udacity.com/course/viewer#!/c-ud777

Last edited by nur (2016-02-29 05:31:41)

johnraff · 2016-02-29 09:08:16

nur thank you for catching this!

I obviously forgot to upgrade the printing pipemenu, for which apologies to all. The patch is being uploaded right away, and should reach the repositories in a day ot two.

#1 2015-10-26 02:53:16

Install Printing Support failing

#2 2015-10-26 04:27:34

Re: Install Printing Support failing

#3 2015-10-26 04:35:30

Re: Install Printing Support failing

#4 2015-10-26 07:14:10

Re: Install Printing Support failing

#5 2015-10-28 18:06:34

Re: Install Printing Support failing

#6 2015-10-28 19:00:16

Re: Install Printing Support failing

#7 2015-10-28 20:09:32

Re: Install Printing Support failing

#8 2015-10-28 20:35:16

Re: Install Printing Support failing

#9 2015-10-28 20:47:09

Re: Install Printing Support failing

#10 2015-10-29 02:36:00

Re: Install Printing Support failing

#11 2016-02-29 05:30:59

Re: Install Printing Support failing

#12 2016-02-29 09:08:16

Re: Install Printing Support failing

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