#1 2021-12-12 15:30:48

jjanderson5

Member

Registered: 2016-05-10

Posts: 155

[closed - unresolved] Cannot make a wifi connection

I can make an ethernet connection on my two laptops, but I cannot connect via wifi. My problem is identical on each laptop.

When I click on the connection icon on my toolbar, the networking window pops up and my router shows up as normal. If I select my router and click on it, the window indicates that a connection has been made. But when I ping the router address (192.168.1.1), the ping fails. This has never happened in the past, and I am not sure how to fix this problem.

Can someone walk me through the problem or point me to a write up?

************ System Information Follows *******************
First some system info on my system:

*** Hadrware ***
Acer Aspire 5253 laptop

*** uname -a ***
Linux labine 4.19.0-17-amd64 #1 SMP Debian 4.19.194-2 (2021-06-21) x86_64 GNU/Linux

*** from /etc/apt/sources.list ***
#deb cdrom:[Debian GNU/Linux 10 _Lithium_ - Snapshot amd64 LIVE/INSTALL Binary 20210130-13:51]/ buster contrib main non-free

Last edited by jjanderson5 (2021-12-19 14:57:57)

manyroads

Member

From: around here, somewhere

Registered: 2019-04-16

Posts: 158

Website

Re: [closed - unresolved] Cannot make a wifi connection

Have you tried a connection after cold restart? (Shutdown-wait-start)

If that doesn't work try posting the results of

inxi -Fxxz

(or similar)

Last edited by manyroads (2021-12-12 17:21:57)

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jjanderson5

Member

Registered: 2016-05-10

Posts: 155

Re: [closed - unresolved] Cannot make a wifi connection

@manyroads

>>> Have you tried a connection after cold restart? (Shutdown-wait-start)

I did the cold start with no change in the results.

I ran "inxi -fxxz" and got the following results:

CPU:       Topology: Dual Core model: AMD C-50 bits: 64 type: MCP arch: Bobcat L2 cache: 512 KiB bogomips: 3989 
           Speed: 809 MHz min/max: 800/1000 MHz Core speeds (MHz): 1: 801 2: 802 
           Flags: 3dnowprefetch abm aperfmperf apic arat clflush cmov cmp_legacy constant_tsc cpuid cr8_legacy cx16 cx8 de 
           extapic extd_apicid fpu fxsr fxsr_opt ht hw_pstate ibs lahf_lm lbrv lm mca mce misalignsse mmx mmxext monitor 
           msr mtrr nonstop_tsc nopl npt nrip_save nx pae pat pausefilter pdpe1gb pge pni popcnt pse pse36 rdtscp rep_good 
           sep skinit sse sse2 sse4a ssse3 svm svm_lock syscall tsc vme vmmcall wdt 

rbh

Moderator

From: South of Lapplands inland

Registered: 2016-08-11

Posts: 1,921

Re: [closed - unresolved] Cannot make a wifi connection

From Guide to getting help "Terminal tools like "inxi -Fxrzm"".
Flags -"Fxrzm" gives a lot of information.
Flags -M / --machine, -n / --network-advanced, -xx / --extra 2, and -z / --filter (filter out sensitive data) is enough.

According to the hardware database https://linux-hardware.org/?view=comput … spire+5253 can the wifi chip vary, Some of the chips has problems.

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// Regards rbh

Please read before requesting help: "Guide to getting help", "Introduction to the Bunsenlabs Lithium Desktop" and other help topics under "Help & Resources" on the BunsenLabs menu

jjanderson5

Member

Registered: 2016-05-10

Posts: 155

Re: [closed - unresolved] Cannot make a wifi connection

I guess there is a good chance the chip is not supported. I am going to close this issue out as unresolved.

For the record, the wifi chip is: Qualcomm Atheros AR9287 Wireless Network Adapter

johnraff

nullglob

From: Nagoya, Japan

Registered: 2015-09-09

Posts: 12,558

Website

Re: [closed - unresolved] Cannot make a wifi connection

You could try websearching 'debian AR9287'.

There are a lot of hits, might be some help somewhere...

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rbh

Moderator

From: South of Lapplands inland

Registered: 2016-08-11

Posts: 1,921

Re: [closed - unresolved] Cannot make a wifi connection

I guess there is a good chance the chip is not supported. I am going to close this issue out as unresolved.

For the record, the wifi chip is: Qualcomm Atheros AR9287 Wireless Network Adapter

According to linux-hardware.org, your chip is supported from kernel 2.6.32: https://linux-hardware.org/index.php?id … -11ad-6603.
It is easier to search the database on linux-hardware.org, if you find the Vendor ID:Device ID. If you in terminal, give command

lspci -nn

the result will be among other info: "[168c:002e]".
Flags -nn, returns both vendor/device name and code.

So, proably you have a working linux driver loaded for the chip.

Command

inxi -nz

will list the driver after the device-name.

Maybe it is so simple that your chip has been blocked?

Check with command

rfkill list

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// Regards rbh

Please read before requesting help: "Guide to getting help", "Introduction to the Bunsenlabs Lithium Desktop" and other help topics under "Help & Resources" on the BunsenLabs menu