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#1 2021-04-09 06:51:40

johnraff
nullglob
From: Nagoya, Japan
Registered: 2015-09-09
Posts: 8,146
Website

Guide to getting help

Help Guide

Please seek a solution yourself by researching in the BL Forums/Homepage and Internet. Quite possibly the issue you are experiencing has already been posted and it is more than likely there will be a solution.

When asking for help, do not jump to premature conclusions and phrase a biased question. Write what you want to achieve and how you intend to approach the problem. There might be better solutions than the one you are chasing.

Please use appropriate post titles. Choosing an accurate, descriptive and appropriate post title will attract solutions effectively and help other users, when utilizing the forum search feature, to find a solution.
Good Post Titles: “recent problems with ata1 - exception Emask 0x10”, “/dev/snd/* permissions problem”
Bad Post Titles: “Help!!!”, “Noob question!”, “Almost there”

Please provide details of your problem and your system. Terminal tools like "inxi -Fxrzm" (run as root, to get verbose memory info), "lsusb" and "lspci", give usefull information of your hardware. Hw-probe (see https://linux-hardware.org/?view=howto) is another good tool, alongside the hardware database.

When having problems with a graphical program, starting it from a terminal often gives useful informtion.

Please use [ code ][ /code ] tags when pasting console snippets and logs.
For non-English locale users: Please prepend LC_ALL=C to posted commands so the output will be in English.

Use Imgur or another image hosting service for big pictures, and post a small linked thumbnail.

Some programs might have their own logging function, other logs are saved in /var/log/. Terminal commands dmesg and journalctl, are other good tools to retrieve log information.

More reading about the art of questioning:
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


When a solution is found, mark your thread as solved. Edit your first post in the thread, add [SOLVED] before the title. It helps others seeking working help.

Big thanks to member @rbh for writing this Help Guide for us.


...elevator in the Brain Hotel, broken down but just as well...
( a boring Japan blog (currently paused), idle Twitterings and GitStuff )

Introduction to the Bunsenlabs Lithium Desktop

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#2 2021-04-09 06:56:56

johnraff
nullglob
From: Nagoya, Japan
Registered: 2015-09-09
Posts: 8,146
Website

Re: Guide to getting help

Posting Images

BunsenLabs has a built-in bl-image-upload utility using the Imgur service.
It's not necessary to register, you can do an anonymous upload:

Menu > BL Utilities > Take Screenshot > Imgur - Upload Screenshot > Anonymous Upload (or via Imgur account) > Screenshot Now (or whatever)

Then middle-click in the forum Message window to paste the link:SdicE1Mt.png

You can then "Delete" the image if desired, but don't delete the uploaded image if you want to post it roll


...elevator in the Brain Hotel, broken down but just as well...
( a boring Japan blog (currently paused), idle Twitterings and GitStuff )

Introduction to the Bunsenlabs Lithium Desktop

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