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#1 2021-01-11 08:24:37

New Member
Registered: 2021-01-11
Posts: 1

AppImage file not executable


I freshly installed BunsenLabs and tried to run the Tutanota mail client. I followed to instruction as stated on the official Tutanota website:

Linux: After download, right click the AppImage and give it execute permission. Alternatively, run chmod +x tutanota-desktop-linux.AppImage from a terminal window. Now you can run the App like any other executable, no further installation required. You may want to let it integrate itself with your desktop and app launcher.

When trying to execute the file, nothing works. What's missing?

I appreciate your help!


#2 2021-01-11 12:33:15

From: Sweden/Vasterbotten/Rusfors
Registered: 2016-08-11
Posts: 1,182

Re: AppImage file not executable

DrYes wrote:

When trying to execute the file, nothing works. What's missing?

You could have given a link to the Tutanota site...

When finding out why a program does not work, it is often good to start in in a terminal, så you see errors. This error I got:

~/bin/appimages$ ./tutanota-desktop-linux.AppImage 
[22105:0111/] The SUID sandbox helper binary was found, but is not configured correctly. Rather than run without sandboxing I'm aborting now. You need to make sure that /tmp/.mount_tutano2vyC0U/chrome-sandbox is owned by root and has mode 4755.

If you search for "SUID sandbox helper binary", you will get quite many links. This seems a good one: … 1425a9a76c

// Regards rbh

Please read before requesting help: Guide to getting help,
Introduction to the Bunsenlabs Lithium Desktop and other help topics under "Help Resources" on the BunsenLabs menu


#3 2021-01-16 10:54:09

50/50 it's a spam account
Registered: 2016-11-04
Posts: 476

Re: AppImage file not executable

This issue happens with Signal app too. Here's what I do with the Signal app after installing or updating.

sudo chmod 4755 /path-to-signal-folder/chrome-sandbox

You might wanna do the same thing for Tutatona (of course by using the correct path)

"Blind faith to authority is the greatest enemy of truth."


#4 2021-01-16 22:53:31

Like sands through an hourglass...
From: In Linux Land
Registered: 2017-05-28
Posts: 1,324

Re: AppImage file not executable

Or you can run the app with the --no-sandbox switch.

Real Men Use Linux


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