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#1 2020-06-08 15:11:00

jjanderson5
Member
Registered: 2016-05-10
Posts: 156

nm-applet shows an ethernet connection, but there is no connectivity

I am installing BL - helium on a PC. The installation ran ok. When I log in, I get a notification that I connected on "Wired connection 1", but if I trying to ping my network, I get no response.

Do I use try to use the NetworkManager documentation and tools that I find on the internet to try to fix this? Any pointers on which to use?

Jim A.

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#2 2020-06-20 17:22:49

rbh
Moderator
From: South of Lapplands inland
Registered: 2016-08-11
Posts: 1,921

Re: nm-applet shows an ethernet connection, but there is no connectivity

If you are new to BunsenLabs and Debian, maybe it is better for you to install BL Lithium, so you do not need to learn and soon relearn...

Lithium is based on Debian stable. Helium is based on Debian OldStable. Stable version is often preferable.

An InternetSearch for "NetworkManager howto", gives
https://wiki.archlinux.org/index.php/NetworkManager

ArchLinux wiki gas many good tutorials.

Another good knowledgesource is https://wiki.debian.org/NetworkManager


// Regards rbh

Please read before requesting help: "Guide to getting help", "Introduction to the Bunsenlabs Lithium Desktop" and other help topics under "Help & Resources" on the BunsenLabs menu

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#3 2020-06-20 17:51:12

nobody
The Great
Registered: 2015-08-10
Posts: 3,655

Re: nm-applet shows an ethernet connection, but there is no connectivity

jjanderson5 wrote:

I am installing BL - helium on a PC. The installation ran ok. When I log in, I get a notification that I connected on "Wired connection 1", but if I trying to ping my network, I get no response.

Do I use try to use the NetworkManager documentation and tools that I find on the internet to try to fix this? Any pointers on which to use?

Jim A.

To debug network issues you should give the following information:

nmcli
ip addr
ip route
ip -6 route
cat /etc/resolv.conf

and the command you're trying to execute with the error.

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