#1 2020-05-10 19:18:57

bmwhite1611

Member

Registered: 2020-05-06

Posts: 12

Sound issues?

---Mod edit: added [ code ] tags---

I originally installed BL with no real problems at all (until I tried to install virtualbox and the lastest version of Sigil), and I ended up starting fresh with a new install from the same USB that I used the first time.

Now my nm-applet is working properly (it wasn't coming up before and I had to manually start it), but my volume is not working. By that, I mean that the volume buttons ARE working, I can see the "volume" go up and down and even go on mute, but there is NO SOUND coming from my speakers. This was not a problem the last installation. Any suggestions?

bmwhite1611@*******:~$ lspci -k|grep -A2 Audio
00:1f.3 Audio device: Intel Corporation Device a348 (rev 10)
	Subsystem: Dell Device 087c
00:1f.4 SMBus: Intel Corporation Device a323 (rev 10)
bmwhite1611@*******:~$ lsmod
Module                  Size  Used by
vboxnetadp             28672  0
vboxnetflt             28672  0
vboxdrv               471040  2 vboxnetadp,vboxnetflt
fuse                   98304  7
ctr                    16384  4
ccm                    20480  2
arc4                   16384  2
cpufreq_conservative    16384  0
cpufreq_userspace      16384  0
cpufreq_powersave      16384  0
intel_rapl             20480  0
nls_ascii              16384  1
nls_cp437              20480  1
vfat                   20480  1
dell_wmi               16384  0
dell_smbios            16384  1 dell_wmi
fat                    69632  1 vfat
dcdbas                 16384  1 dell_smbios
x86_pkg_temp_thermal    16384  0
intel_powerclamp       16384  0
coretemp               16384  0
uvcvideo               90112  0
videobuf2_vmalloc      16384  1 uvcvideo
videobuf2_memops       16384  1 videobuf2_vmalloc
videobuf2_v4l2         24576  1 uvcvideo
kvm_intel             200704  0
ath10k_pci             45056  0
ath10k_core           253952  1 ath10k_pci
kvm                   606208  1 kvm_intel
btusb                  45056  0
ath                    32768  1 ath10k_core
btrtl                  16384  1 btusb
btbcm                  16384  1 btusb
btintel                16384  1 btusb
mac80211              671744  1 ath10k_core
irqbypass              16384  1 kvm
bluetooth             557056  5 btrtl,btintel,btbcm,btusb
videobuf2_core         40960  2 uvcvideo,videobuf2_v4l2
videodev              180224  3 uvcvideo,videobuf2_core,videobuf2_v4l2
media                  40960  2 uvcvideo,videodev
cfg80211              589824  3 mac80211,ath,ath10k_core
cdc_acm                28672  0
efi_pstore             16384  0
rtsx_pci_ms            20480  0
memstick               20480  1 rtsx_pci_ms
rfkill                 24576  5 bluetooth,cfg80211
pcspkr                 16384  0
evdev                  24576  14
joydev                 20480  0
serio_raw              16384  0
processor_thermal_device    16384  0
efivars                20480  1 efi_pstore
sg                     32768  0
shpchp                 36864  0
intel_soc_dts_iosf     16384  1 processor_thermal_device
wmi                    16384  1 dell_wmi
battery                20480  0
int3403_thermal        16384  0
int3400_thermal        16384  0
int340x_thermal_zone    16384  2 int3403_thermal,processor_thermal_device
acpi_thermal_rel       16384  1 int3400_thermal
intel_hid              16384  0
dell_smo8800           16384  0
sparse_keymap          16384  2 dell_wmi,intel_hid
video                  40960  1 dell_wmi
acpi_pad               24576  0
ac                     16384  0
tpm_crb                16384  0
button                 16384  0
efivarfs               16384  1
ip_tables              24576  0
x_tables               36864  1 ip_tables
autofs4                40960  2
ext4                  589824  1
crc16                  16384  2 bluetooth,ext4
jbd2                  106496  1 ext4
fscrypto               28672  1 ext4
ecb                    16384  0
mbcache                16384  2 ext4
btrfs                1069056  0
crc32c_generic         16384  0
xor                    24576  1 btrfs
raid6_pq              110592  1 btrfs
sd_mod                 49152  5
rtsx_pci_sdmmc         24576  0
mmc_core              147456  1 rtsx_pci_sdmmc
crct10dif_pclmul       16384  0
crc32_pclmul           16384  0
crc32c_intel           24576  3
ghash_clmulni_intel    16384  0
aesni_intel           167936  5
aes_x86_64             20480  1 aesni_intel
lrw                    16384  1 aesni_intel
gf128mul               16384  1 lrw
glue_helper            16384  1 aesni_intel
ablk_helper            16384  1 aesni_intel
cryptd                 24576  3 ablk_helper,ghash_clmulni_intel,aesni_intel
psmouse               135168  0
ahci                   40960  4
libahci                32768  1 ahci
xhci_pci               16384  0
rtsx_pci               57344  2 rtsx_pci_sdmmc,rtsx_pci_ms
mfd_core               16384  1 rtsx_pci
libata                249856  2 ahci,libahci
xhci_hcd              192512  1 xhci_pci
scsi_mod              225280  3 sd_mod,libata,sg
usbcore               253952  5 uvcvideo,cdc_acm,xhci_pci,btusb,xhci_hcd
usb_common             16384  1 usbcore
thermal                20480  0
i2c_hid                24576  0
hid                   122880  1 i2c_hid

Last edited by damo (2020-05-10 20:23:56)

nobody

The Great

Registered: 2015-08-10

Posts: 3,655

Re: Sound issues?

Run alsamixer in the terminal.

Use the volume buttons. If "Master" is moving, then they are configured correctly.

Look for "speaker" or "headphones" volumes to. Unmute them if they're muted, and turn them to the max.

Any success?

bmwhite1611

Member

Registered: 2020-05-06

Posts: 12

Re: Sound issues?

I see "Master" and "Capture". The Master works just fine with the volume keys, the "Capture" will only work with the up and down arrows.

Card: Pulse Audio
Chip: Pulse Audio

Select Sound Card: (only option is "Default")
System info: (nothing in it)

nobody

The Great

Registered: 2015-08-10

Posts: 3,655

Re: Sound issues?

Ah, if it's using Pulse: Run pavucontrol (graphical application) and check if everything you need unmuted is unmuted.

bmwhite1611

Member

Registered: 2020-05-06

Posts: 12

Re: Sound issues?

Everything is unmuted. I can even see the "pulse" from the youtube video I am playing in the background... but no sound.