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#1 2018-11-15 23:16:31

rbh
Member
From: Sweden/Vasterbotten/Rusfors
Registered: 2016-08-11
Posts: 34

How To Ask Questions The Smart Way

Very good article by Eric Steven Raymond.

How To Ask Questions The Smart Way

It's rather long. I just want to quote some passages:

Before You Ask
Before asking a technical question by e-mail, or in a newsgroup, or on a website chat board, do the following:

Try to find an answer by searching the archives of the forum or mailing list you plan to post to.
Try to find an answer by searching the Web.
Try to find an answer by reading the manual.
Try to find an answer by reading a FAQ.
Try to find an answer by inspection or experimentation.
Try to find an answer by asking a skilled friend.
If you're a programmer, try to find an answer by reading the source code.

When you ask your question, display the fact that you have done these things first; this will help establish that you're not being a lazy sponge and wasting people's time. Better yet, display what you have learned from doing these things. We like answering questions for people who have demonstrated they can learn from the answers.
[...]

Be precise and informative about your problem
Describe the symptoms of your problem or bug carefully and clearly.

Describe the environment in which it occurs (machine, OS, application, whatever). Provide your vendor's distribution and release level (e.g.: “Fedora Core 7”, “Slackware 9.1”, etc.).
Describe the research you did to try and understand the problem before you asked the question.
Describe the diagnostic steps you took to try and pin down the problem yourself before you asked the question.
Describe any possibly relevant recent changes in your computer or software configuration.

If at all possible, provide a way to reproduce the problem in a controlled environment.
[...]

Now, the people who resides in the BunsenLab forum is very generous, it's no risk of getting the answer RTFM (Read the fucking manual) in response of an lazy question, impossible to give a good answer to. But, I don't think that generosity shouldn't be abused.


// Regards rbh

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