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#1 2017-09-29 12:33:54

lmt125
Member
Registered: 2017-09-29
Posts: 11

[SOLVED] USB live boot does not find hard drive

Hello, first post on here. Thanks to another post on here I was able to do a live boot into Ubuntu 16.04 LTS on my Acer One Cloudbook 11. The issue I am having is to install the os it only seems to identify the memory in my usb and not the one on my laptop.

I've tried finding something called AHCI in my BIOS but no luck, I even updated the BIOS. Any ideas?

I want to delete windows as I only plan on using ubuntu on this laptop.

To have the live usb install work I'm using nomodeset and acpi=off in the linux line. If not it just hangs in a black screen.

Thanks in advance.

Last edited by Head_on_a_Stick (2017-10-03 17:18:46)

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#2 2017-09-29 16:20:16

Head_on_a_Stick
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From: London
Registered: 2015-09-29
Posts: 9,093
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Re: [SOLVED] USB live boot does not find hard drive

lmt125 wrote:

The issue I am having is to install the os it only seems to identify the memory in my usb and not the one on my laptop.

I'm sorry, I don't understand what you mean by this.

Can you explain further please?

Some screenshots of the Ubuntu installer might help but please post thumbnail links rather than the full images (our screenshots thread has instructions for how to do this), thanks!

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#3 2017-09-29 18:09:02

lmt125
Member
Registered: 2017-09-29
Posts: 11

Re: [SOLVED] USB live boot does not find hard drive

Thank you for the reply. What I mean is that it does not recognize the 32 gb hard drive that comes with the laptop.

I've added the pictures here..

https://scrot.moe/image/6LnEW
https://scrot.moe/image/6LoUZ

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#4 2017-09-29 20:27:38

Head_on_a_Stick
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From: London
Registered: 2015-09-29
Posts: 9,093
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Re: [SOLVED] USB live boot does not find hard drive

lmt125 wrote:

What I mean is that it does not recognize the 32 gb hard drive that comes with the laptop

Ah yes, of course, thanks.

Does your machine have one of those eMMC drives?

Do the newer (non-LTS) versions of Ubuntu recognise the drive?

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#5 2017-09-29 21:38:23

lmt125
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Registered: 2017-09-29
Posts: 11

Re: [SOLVED] USB live boot does not find hard drive

I haven't tried non LTS have done Mint and Lubuntu I believe both LTS.

From what I read LTS was more stable?

Yes it's an emmc drive. I've also tried legacy instead UEFI but no luck.

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#6 2017-09-29 21:56:02

hhh
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From: High in the Custerdome
Registered: 2015-09-17
Posts: 16,177
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Re: [SOLVED] USB live boot does not find hard drive

So Mint and Lubuntu both recognized the drive?

If Lubuntu does, install that, install the DE of your choice and then purge --autoremove lubuntu-desktop


I don't care what you do at home. Would you care to explain?

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#7 2017-09-29 22:01:57

lmt125
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Registered: 2017-09-29
Posts: 11

Re: [SOLVED] USB live boot does not find hard drive

hhh wrote:

If Lubuntu does, install that, install the DE of your choice and then purge --autoremove lubuntu-desktop

What do you mean by DE and purge?

Lubuntu nor mint recognize the drive. I'm going to try the latest release and report back.

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#8 2017-09-29 22:40:44

hhh
Gaucho
From: High in the Custerdome
Registered: 2015-09-17
Posts: 16,177
Website

Re: [SOLVED] USB live boot does not find hard drive

lmt125 wrote:

What do you mean by DE and purge?

DE is the Desktop Environment (GNOME, Unity, KDE, etc... purge is an apt command, in apt-get it's remove. But if Lubuntu didn't see the drive...


I don't care what you do at home. Would you care to explain?

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#9 2017-09-29 23:30:17

lmt125
Member
Registered: 2017-09-29
Posts: 11

Re: [SOLVED] USB live boot does not find hard drive

I just tried the 17.04 Ubuntu and no luck I had also tried 18.04 from mint.

Why can this be...is the emmc hard drive?

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#10 2017-09-29 23:49:38

hhh
Gaucho
From: High in the Custerdome
Registered: 2015-09-17
Posts: 16,177
Website

Re: [SOLVED] USB live boot does not find hard drive

How are you transferring the image to your system, via USB? What method are you using?


I don't care what you do at home. Would you care to explain?

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#11 2017-09-30 00:00:51

lmt125
Member
Registered: 2017-09-29
Posts: 11

Re: [SOLVED] USB live boot does not find hard drive

The one that it says on the Ubuntu tutorial.

I download the iso from their site and use Rufus to transfer it to the USB. Have also tried other programs beside Rufus and have also used the torrent downloads.

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#12 2017-09-30 00:03:08

hhh
Gaucho
From: High in the Custerdome
Registered: 2015-09-17
Posts: 16,177
Website

Re: [SOLVED] USB live boot does not find hard drive

Beyond me, sorry. Hopefully tomorrow HoaS will have some ideas.


I don't care what you do at home. Would you care to explain?

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#13 2017-09-30 00:09:06

lmt125
Member
Registered: 2017-09-29
Posts: 11

Re: [SOLVED] USB live boot does not find hard drive

That's fine. Thanks for the help. Maybe I'll just have to use virtual box ?

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#14 2017-09-30 08:50:25

Head_on_a_Stick
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From: London
Registered: 2015-09-29
Posts: 9,093
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Re: [SOLVED] USB live boot does not find hard drive

Found this:

https://askubuntu.com/questions/879986/ … ity/883179

Looks like you have to make sure that Secure Boot is disabled and UEFI mode is enabled in your firmware ("BIOS") settings.

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#15 2017-09-30 12:18:13

lmt125
Member
Registered: 2017-09-29
Posts: 11

Re: [SOLVED] USB live boot does not find hard drive

Good morning. Yes I have UEFI selected and secure boot disabled. I also have fast boot disabled. I was also looking at this tutorial...issue is I can't do step 2...http://bernaerts.dyndns.org/linux/74-ubuntu/340-ubuntu-install-acer-aspire-cloudbook-431

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#16 2017-09-30 19:31:13

hhh
Gaucho
From: High in the Custerdome
Registered: 2015-09-17
Posts: 16,177
Website

Re: [SOLVED] USB live boot does not find hard drive

Try switching the SATA mode in the BIOS from IDE to AHCI?
https://askubuntu.com/questions/99038/w … stallation

Another possible solution...
https://www.pendrivelinux.com/ubuntu-in … ata-drive/

If still no joy, run Gparted from a live image and see what you can see.


I don't care what you do at home. Would you care to explain?

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#17 2017-09-30 20:08:32

Head_on_a_Stick
Member
From: London
Registered: 2015-09-29
Posts: 9,093
Website

Re: [SOLVED] USB live boot does not find hard drive

Does any ISO image detect your drive?

Arch will have the latest support and the October image is due out tomorrow:

https://www.archlinux.org/download/

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#18 2017-09-30 20:53:35

lmt125
Member
Registered: 2017-09-29
Posts: 11

Re: [SOLVED] USB live boot does not find hard drive

I've tried about 3 or 4 different iso, version and nothing. I don't have AHCI setting in my bios and can't figure out how to get advanced menus in there.

I just gave up and found and old laptop I had with XP and updated it to Xubuntu no issues.

Thanks for all the help.

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#19 2017-10-03 02:21:58

lmt125
Member
Registered: 2017-09-29
Posts: 11

Re: [SOLVED] USB live boot does not find hard drive

Update....

So I've been able to get debian the unauthorized version that comes with firmwares to find my hard drive. However in the installation process it never asks me for software package. When I rebooted the system it takes me to the grub boot menu and never loads a gui sometimes a cli.

I always have to edit boot menu with the following parameters at the end of Linux line...I put edd=off noapic acpi=off modprobe.blacklist=pinctrl_cherryview

Any ideas...I wanted to install xfce as I've read it's lightweight.

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#20 2017-10-03 06:01:21

Head_on_a_Stick
Member
From: London
Registered: 2015-09-29
Posts: 9,093
Website

Re: [SOLVED] USB live boot does not find hard drive

lmt125 wrote:

I wanted to install xfce

As long as your system boots to a command line then you can install XFCE (or any other desktop) by running this command as root:

tasksel

Alternatively, it is possible to install our (experimental!) development version of BunsenLabs Helium by running these commands (as your normal user):

wget https://github.com/bunsenlabs/bunsen-netinstall/archive/helium-dev.tar.gz
tar xf helium-dev.tar.gz
cd bunsen-netinstall-helium-dev
./install

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