No WIFI Option

dsda · 2016-10-19 12:44:17

Just installed BunsenLabs tonight. I have no option to even look for my wifi network. There are no choices or icons at the top or anything. Only the option to use a wired connection, which I am using now. Why can't I have a wifi option? I am new to this platform btw obviously. Help is much appreciated. I don't want to be chained to this cable. Thanks.

Abdorhman Ayman · 2016-10-19 12:58:46

can you take a screen-shot?

iMBeCil · 2016-10-19 13:24:57

dsda wrote:

Just installed BunsenLabs tonight. I have no option to even look for my wifi network. There are no choices or icons at the top or anything. Only the option to use a wired connection, which I am using now. Why can't I have a wifi option? I am new to this platform btw obviously. Help is much appreciated. I don't want to be chained to this cable. Thanks.

You probably have a wireless hardware not (properly) recognized by BL (i.e. debian). Usually, this means very new hardware.

Do not send screenshot (wouldn't help), instead please tell us your computer/laptop model.

Also, output of the following command would be useful:

$ lspci -nn

and

$ rfkill list

dsda · 2016-10-19 14:39:28

Thanks for the fast replies. Yeah, it's new for sure. It's an Acer Aspire E 15 E5-575G-51CZ

And the output of those commands is below.

root@tangerine-dream:/home/david# lspci -nn
00:00.0 Host bridge [0600]: Intel Corporation Device [8086:1904] (rev 08)
00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:1916] (rev 07)
00:14.0 USB controller [0c03]: Intel Corporation Device [8086:9d2f] (rev 21)
00:14.2 Signal processing controller [1180]: Intel Corporation Device [8086:9d31] (rev 21)
00:15.0 Signal processing controller [1180]: Intel Corporation Device [8086:9d60] (rev 21)
00:16.0 Communication controller [0780]: Intel Corporation Device [8086:9d3a] (rev 21)
00:17.0 SATA controller [0106]: Intel Corporation Device [8086:9d03] (rev 21)
00:1c.0 PCI bridge [0604]: Intel Corporation Device [8086:9d10] (rev f1)
00:1d.0 PCI bridge [0604]: Intel Corporation Device [8086:9d18] (rev f1)
00:1d.2 PCI bridge [0604]: Intel Corporation Device [8086:9d1a] (rev f1)
00:1d.3 PCI bridge [0604]: Intel Corporation Device [8086:9d1b] (rev f1)
00:1f.0 ISA bridge [0601]: Intel Corporation Device [8086:9d48] (rev 21)
00:1f.2 Memory controller [0580]: Intel Corporation Device [8086:9d21] (rev 21)
00:1f.3 Audio device [0403]: Intel Corporation Device [8086:9d70] (rev 21)
00:1f.4 SMBus [0c05]: Intel Corporation Device [8086:9d23] (rev 21)
01:00.0 3D controller [0302]: NVIDIA Corporation Device [10de:179c] (rev a2)
03:00.0 Network controller [0280]: Qualcomm Atheros Device [168c:0042] (rev 30)
04:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. Device [10ec:5287] (rev 01)
04:00.1 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 12)
root@tangerine-dream:/home/david#

root@tangerine-dream:/home/david# rfkill list
0: acer-wireless: Wireless LAN
Soft blocked: no
Hard blocked: no
1: acer-bluetooth: Bluetooth
Soft blocked: no
Hard blocked: no
2: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
root@tangerine-dream:/home/david#

Horizon_Brave · 2016-10-19 15:14:49

You're going to get dinged for this, so for future reference, use the Code Tags when you're posting samples of output from commands

For your Realtek 8111 chipset, you can try importing the firmware-realtek driver and see if that works:

https://packages.debian.org/jessie/firmware-realtek

P.S Tangerine Dream, Nice! I love their music.

iMBeCil · 2016-10-19 15:45:02

Horizon_Brave wrote:

You're going to get dinged for this, so for future reference, use the Code Tags when you're posting samples of output from commands
For your Realtek 8111 chipset, you can try importing the firmware-realtek driver and see if that works:
https://packages.debian.org/jessie/firmware-realtek
P.S Tangerine Dream, Nice! I love their music.

Hm ... Horizon_Brave ... I think you are wrong. This is the wireless 'card':

03:00.0 Network controller [0280]: Qualcomm Atheros Device [168c:0042] (rev 30)

@dsda: I googled "debian 168c:0042" and got, for example: this and this. It seems that stock kernel of BL is too old for your WiFI. Perhaps, installing backport kernel is an option, but you will have to see it for yourself (I have no idea which kernel version is backported to BL i.e. jessie).

Also, you can try to look more links from the above google search ....

Horizon_Brave · 2016-10-19 16:05:34

iMBeCil wrote:

Horizon_Brave wrote:
You're going to get dinged for this, so for future reference, use the Code Tags when you're posting samples of output from commands
For your Realtek 8111 chipset, you can try importing the firmware-realtek driver and see if that works:
https://packages.debian.org/jessie/firmware-realtek
P.S Tangerine Dream, Nice! I love their music.
Hm ... Horizon_Brave ... I think you are wrong. This is the wireless 'card':
03:00.0 Network controller [0280]: Qualcomm Atheros Device [168c:0042] (rev 30)
@dsda: I googled "debian 168c:0042" and got, for example: this and this. It seems that stock kernel of BL is too old for your WiFI. Perhaps, installing backport kernel is an option, but you will have to see it for yourself (I have no idea which kernel version is backported to BL i.e. jessie).
Also, you can try to look more links from the above google search ....

D'oh! You're right, I was looking at the ethernet card, not the wifi adapter

brontosaurusrex · 2016-10-19 16:38:33

Kernel in Jessie backports seems to be 4.7.0-0.bpo.1-amd64, which should support that card imho. edit: or maybe not.

apt-cache policy linux-image-amd64
linux-image-amd64:
  Installed: 4.7+75~bpo8+1
  Candidate: 4.7+75~bpo8+1
  Version table:
 *** 4.7+75~bpo8+1 0
        100 http://httpredir.debian.org/debian/ jessie-backports/main amd64 Packages
        100 /var/lib/dpkg/status
     3.16+63 0
        500 http://httpredir.debian.org/debian/ jessie/main amd64 Packages

apt-cache policy firmware-atheros 
firmware-atheros:
  Installed: 0.43
  Candidate: 0.43
  Version table:
     20160824-1~bpo8+1 0
        100 http://httpredir.debian.org/debian/ jessie-backports/non-free amd64 Packages
 *** 0.43 0
        500 http://httpredir.debian.org/debian/ jessie/non-free amd64 Packages
        100 /var/lib/dpkg/status

Last edited by brontosaurusrex (2016-10-19 16:47:34)

Head_on_a_Stick · 2016-10-19 17:54:09

iMBeCil wrote:

this

To install the backported kernel metapackage (which will keep the kernel updated to the latest version), follow this guide:

https://forums.bunsenlabs.org/viewtopic.php?id=1257

iMBeCil · 2016-10-19 18:32:35

Head_on_a_Stick wrote:

iMBeCil wrote:
this

8) Didn't notice the author :8

#1 2016-10-19 12:44:17

No WIFI Option

#2 2016-10-19 12:58:46

Re: No WIFI Option

#3 2016-10-19 13:24:57

Re: No WIFI Option

#4 2016-10-19 14:39:28

Re: No WIFI Option

#5 2016-10-19 15:14:49

Re: No WIFI Option

#6 2016-10-19 15:45:02

Re: No WIFI Option

#7 2016-10-19 16:05:34

Re: No WIFI Option

#8 2016-10-19 16:38:33

Re: No WIFI Option

#9 2016-10-19 17:54:09

Re: No WIFI Option

#10 2016-10-19 18:32:35

Re: No WIFI Option

Board footer